Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SIGNL4 offers critical alerting, incident response and service dispatching for operating critical infrastructure. It alerts you persistently via app push, SMS text, voice calls, and email including tracking, escalation, on-call duty scheduling and collaboration.

Description

xMatters serves as a smart communications platform aimed at enhancing critical business workflows, particularly within IT operations, DevOps, and the management of significant incidents. With a trusted base of more than 1000 international organizations, xMatters provides advanced communication solutions that facilitate efficient IT management, ensure business continuity, foster employee involvement, and improve customer interactions. The platform stands out for its exceptional reliability and cutting-edge features, making it an invaluable tool for modern enterprises. Its capabilities are continually evolving to meet the dynamic needs of businesses in a rapidly changing environment.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dynatrace Yes 
Jira Yes 
New Relic Yes 
ServiceNow Yes 
Workato Yes 
Zendesk Yes 
ZigiOps Yes 
Airtable Yes 
Alexa Yes 
Checkmk Yes 
Jira Work Management No 
Kaseya 365 Yes 
LibreNMS Yes 
OverOps No 
Qlik Application Automation Yes 
ServiceNow APM Yes 
SysAid Yes 
Thingsboard Yes 
UiPath Yes 
Uptrends Yes 

Integrations

Dynatrace Yes 
Jira Yes 
New Relic Yes 
ServiceNow Yes 
Workato Yes 
Zendesk Yes 
ZigiOps Yes 
Airtable No 
Alexa No 
Checkmk No 
Jira Work Management Yes 
Kaseya 365 No 
LibreNMS No 
OverOps Yes 
Qlik Application Automation No 
ServiceNow APM No 
SysAid No 
Thingsboard No 
UiPath No 
Uptrends No 

Pricing Details

$9.00/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$9 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.signl4.com

Vendor Details

Company Name

Everbridge

Founded

2002

Country

United States

Website

www.xmatters.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications No 
Enriched Incident Context Yes 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

Push Notifications

A/B Testing No 
Analytics Yes 
Campaign Segmentation No 
Contextual Targeting Yes 
Device Targeting Yes 
Expiry Notifications No 
Geo Targeting Yes 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management No 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing No 
Mobile Access Yes 
Push Notifications Yes 
Search No 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management Yes 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting Yes 
Scheduling Yes 
Time Tracking No 

Product Features

Business Continuity

Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption Yes 
Incremental Backup No 
Local Server Options No 
Multiple System Support Yes 
Remote Server Options No 
Secure Data Storage Yes 
Web Access / Restoration No 

Data Recovery

Web Access / Restoration No 
Backup Log No 
Backup Scheduling No 
Compression No 
Continuous Backup No 
Encryption No 
Incremental Backup No 
Local Server Options No 
Multiple System Support No 
Remote Server Options No 
Secure Data Storage No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access Yes 
Scheduling Yes 
Software Inventory No 
User Activity Monitoring No 

Website Monitoring

Availability Testing No 
Event Logs No 
Event-Based Notifications Yes 
FTP Monitoring No 
Mail Server Monitoring No 
Maintenance Scheduling No 
Performance Metrics No 
Real Time Monitoring No 
Transaction Monitoring No 
Uptime Reporting No 

Alternatives

Alternatives

Alert Catcher Reviews

Alert Catcher

Softlist
Klaxon Reviews

Klaxon

Klaxon Technologies