Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SIGNL4 offers critical alerting, incident response and service dispatching for operating critical infrastructure. It alerts you persistently via app push, SMS text, voice calls, and email including tracking, escalation, on-call duty scheduling and collaboration.
Description
xMatters serves as a smart communications platform aimed at enhancing critical business workflows, particularly within IT operations, DevOps, and the management of significant incidents. With a trusted base of more than 1000 international organizations, xMatters provides advanced communication solutions that facilitate efficient IT management, ensure business continuity, foster employee involvement, and improve customer interactions. The platform stands out for its exceptional reliability and cutting-edge features, making it an invaluable tool for modern enterprises. Its capabilities are continually evolving to meet the dynamic needs of businesses in a rapidly changing environment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Dynatrace
Yes
Jira
Yes
New Relic
Yes
ServiceNow
Yes
Workato
Yes
Zendesk
Yes
ZigiOps
Yes
Airtable
Yes
Alexa
Yes
Checkmk
Yes
Integrations
Dynatrace
Yes
Jira
Yes
New Relic
Yes
ServiceNow
Yes
Workato
Yes
Zendesk
Yes
ZigiOps
Yes
Airtable
No
Alexa
No
Checkmk
No
Pricing Details
$9.00/month/user
Free Trial
Yes
Free Version
Yes
Pricing Details
$9 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Derdack
Founded
1999
Country
Germany
Website
www.signl4.com
Vendor Details
Company Name
Everbridge
Founded
2002
Country
United States
Website
www.xmatters.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
No
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Incident Management
Audit Trail
Yes
Corrective Actions (CAPA)
Yes
Disaster Recovery
Yes
IT Incident Management
No
Incident Reporting
Yes
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
Yes
Task Management
Yes
Ticket Management
Yes
IT Alerting
Alert Noise Reduction
Yes
Alert Routing
Yes
Dynamic Notifications
No
Enriched Incident Context
Yes
Escalation Policies
Yes
Incident History Audit
Yes
Multi-User Alerting
Yes
Multiple Alert Types
Yes
On-Call Management
Yes
Rich HTML Email Notifications
Yes
Push Notifications
A/B Testing
No
Analytics
Yes
Campaign Segmentation
No
Contextual Targeting
Yes
Device Targeting
Yes
Expiry Notifications
No
Geo Targeting
Yes
Mobile Notifications
Yes
Notification Scheduling
Yes
Visual Notifications
Yes
Web Notifications
No
Service Dispatch
Billing & Invoicing
No
Call Center Management
No
Contract Management
No
Customer Database
No
Inventory Control
No
Job Management
Yes
Job Tracking
Yes
Mobile Access
Yes
Routing
Yes
Scheduling
Yes
Self Service Portal
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
No
Team Communication
Activity / News Feed
Yes
Audio Calls
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Discussion Threads
No
File Sharing
No
Mobile Access
Yes
Push Notifications
Yes
Search
No
Surveys & Feedback
No
Task Management
Yes
Video Conferencing
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
Yes
For Builders
No
For Electricians
No
For Field Service Businesses
Yes
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
Yes
Scheduling
Yes
Time Tracking
No
Product Features
Business Continuity
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
Yes
Incremental Backup
No
Local Server Options
No
Multiple System Support
Yes
Remote Server Options
No
Secure Data Storage
Yes
Web Access / Restoration
No
Data Recovery
Web Access / Restoration
No
Backup Log
No
Backup Scheduling
No
Compression
No
Continuous Backup
No
Encryption
No
Incremental Backup
No
Local Server Options
No
Multiple System Support
No
Remote Server Options
No
Secure Data Storage
No
Incident Management
Audit Trail
No
Corrective Actions (CAPA)
No
Disaster Recovery
No
IT Incident Management
No
Incident Reporting
No
OSHA Compliance
No
Root-Cause Diagnosis
No
Safety Management
No
Task Management
No
Ticket Management
No
Incident Response
Attack Behavior Analytics
No
Automated Remediation
No
Compliance Reporting
No
Forensic Data Retention
No
Incident Alerting
No
Incident Database
No
Incident Logs
No
Incident Reporting
No
Privacy Breach Reporting
No
SIEM Data Ingestion / Correlation
No
SLA Tracking / Management
No
Security Orchestration
No
Threat Intelligence
No
Timeline Analysis
No
Workflow Automation
No
Workflow Management
No
IT Alerting
Alert Noise Reduction
No
Alert Routing
No
Dynamic Notifications
No
Enriched Incident Context
No
Escalation Policies
No
Incident History Audit
No
Multi-User Alerting
No
Multiple Alert Types
No
On-Call Management
No
Rich HTML Email Notifications
No
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
No
Hardware Inventory
No
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
Yes
Scheduling
Yes
Software Inventory
No
User Activity Monitoring
No
Website Monitoring
Availability Testing
No
Event Logs
No
Event-Based Notifications
Yes
FTP Monitoring
No
Mail Server Monitoring
No
Maintenance Scheduling
No
Performance Metrics
No
Real Time Monitoring
No
Transaction Monitoring
No
Uptime Reporting
No