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Description

SIGNL4 offers critical alerting, incident response and service dispatching for operating critical infrastructure. It alerts you persistently via app push, SMS text, voice calls, and email including tracking, escalation, on-call duty scheduling and collaboration.

Description

Mobile-first incident management significantly reduces the duration between detection and response. Our Security Services equip clients with cutting-edge technology that enables live video streaming and location sharing with their security teams in real time during incidents. By utilizing our flexible pricing program, you have the autonomy to determine how and when to bill your clients. You can incorporate the iFollowAlerts program into your service offerings or provide it as an independent product. You only incur costs based on the bandwidth consumed, ensuring transparency with no hidden charges. Your entire security team can be operational in under 48 hours, thanks to our user-friendly Control Hub and straightforward interface that allows for efficient alert management with minimal training. With iFollow Alerts, your personnel are not confined to a desk, as the Control Hub is fully responsive and designed for mobility. In fact, numerous users who have desktop access opt for our mobile solution, highlighting its convenience and efficiency for on-the-go operations. This flexibility allows for better coverage and quicker response times, ultimately enhancing overall security effectiveness.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AdRem NetCrunch Yes 
Airtable Yes 
Alexa Yes 
Checkmk Yes 
Healthchecks.io Yes 
LogRhythm SIEM Yes 
Make Yes 
Microsoft Sentinel Yes 
MySQL Yes 
Nagios Core Yes 
Peakboard Yes 
Pulsetic Yes 
ServiceNow Yes 
Splunk AppDynamics Yes 
Sumo Logic Yes 
ThousandEyes Yes 
UiPath Yes 
Uptrends Yes 
Xurrent Yes 
ZigiOps Yes 

Integrations

AdRem NetCrunch No 
Airtable No 
Alexa No 
Checkmk No 
Healthchecks.io No 
LogRhythm SIEM No 
Make No 
Microsoft Sentinel No 
MySQL No 
Nagios Core No 
Peakboard No 
Pulsetic No 
ServiceNow No 
Splunk AppDynamics No 
Sumo Logic No 
ThousandEyes No 
UiPath No 
Uptrends No 
Xurrent No 
ZigiOps No 

Pricing Details

$9.00/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$250 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Derdack

Founded

1999

Country

Germany

Website

www.signl4.com

Vendor Details

Company Name

iFollow

Country

United States

Website

ifollow.com

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management No 
Mobile Access Yes 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Incident Management

Audit Trail Yes 
Corrective Actions (CAPA) Yes 
Disaster Recovery Yes 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management Yes 
Ticket Management Yes 

IT Alerting

Alert Noise Reduction Yes 
Alert Routing Yes 
Dynamic Notifications No 
Enriched Incident Context Yes 
Escalation Policies Yes 
Incident History Audit Yes 
Multi-User Alerting Yes 
Multiple Alert Types Yes 
On-Call Management Yes 
Rich HTML Email Notifications Yes 

Push Notifications

A/B Testing No 
Analytics Yes 
Campaign Segmentation No 
Contextual Targeting Yes 
Device Targeting Yes 
Expiry Notifications No 
Geo Targeting Yes 
Mobile Notifications Yes 
Notification Scheduling Yes 
Visual Notifications Yes 
Web Notifications No 

Service Dispatch

Billing & Invoicing No 
Call Center Management No 
Contract Management No 
Customer Database No 
Inventory Control No 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management No 

Team Communication

Activity / News Feed Yes 
Audio Calls Yes 
Calendar Management Yes 
Chat / Messaging Yes 
Discussion Threads No 
File Sharing No 
Mobile Access Yes 
Push Notifications Yes 
Search No 
Surveys & Feedback No 
Task Management Yes 
Video Conferencing No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management Yes 
For Builders No 
For Electricians No 
For Field Service Businesses Yes 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting Yes 
Scheduling Yes 
Time Tracking No 

Product Features

Emergency Notification

Contact Management No 
Geo Targeting No 
Mass Notifications Yes 
Scenario Planning No 
Templates No 
Two-Way Communication Yes 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management Yes 
Task Management No 
Ticket Management No 

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