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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Sigma 1040-TW stands out as the most adaptable service package offered by Sigma Tax Pro. This comprehensive package equips you with all the essential tools to thrive in your tax preparation business during the current tax season. Available in both desktop and web-based formats, the desktop version is necessary for filing business returns like Forms 1120 or 1065. Clients of Sigma enjoy the benefit of having a dedicated account manager who provides support throughout the tax season, ensuring a smooth tax preparation experience. Additionally, Sigma features a wide array of banking products designed to enhance the customer experience, allowing clients to receive their refunds more quickly and conveniently through options such as direct deposit, in-office check printing, and prepaid VISA or MasterCard alternatives. The Sigma 1040-TW service package also encompasses a premium software solution, offering various formats such as ProFiling, Executive, Power, Executive Accounting, and Power Accounting, enabling clients to select the one that best aligns with their specific requirements. With such extensive customization and support, Sigma 1040-TW truly caters to the diverse needs of tax professionals.

Description

Sigma CC&B is an online customer care system that offers a user-friendly interface for customer service agents to retrieve customer data efficiently. Specifically designed for Retail Energy Providers, CC&B facilitates the comprehensive management of daily operations and fosters the growth of customer satisfaction and retention. It encompasses a wide range of functions, including Prospect and Campaign Management, Business Intelligence Reporting, and more, effectively catering to various commodities like electricity, gas, and non-commodity offerings. The Customer Portfolio screen presents a concise overview of essential customer data while offering easy access to detailed information, such as billing specifics, market activities, meter readings, contract information, and customer communications. Furthermore, CC&B enables real-time interactions for customer care representatives, streamlining the process from initial customer contact to the completion of payment transactions. This integrated approach not only enhances operational efficiency but also ensures that customer needs are met promptly and effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sigma Tax Pro

Founded

2012

Country

United States

Website

sigmataxpro.com/services/sigma-1040-tw

Vendor Details

Company Name

ESG

Founded

1998

Country

United States

Website

www.isigma.net

Product Features

Tax Practice Management

Approval Process Control No 
Billing & Invoicing No 
Client Management No 
Client Portal No 
Document Management No 
Due Date Tracking No 
Scenario Planning No 
Tax Filing No 
Tax Forms No 
Workflow Management No 

Product Features

Utility Billing

ACH Payment Processing No 
Account Management No 
Billing & Invoicing No 
Cable No 
Collections Management No 
Customer Management No 
Electricity Yes 
Meter Management Yes 
Metered Billing No 
Move In / Move Out No 
Natural Gas Yes 
Non-Metered Billing No 
Online Payment Processing No 
Penalty / Cut-Off Processing No 
Rate Management Yes 
Service Call Management No 
Trash No 
Water Yes 
Work Order Management No 

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