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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

SERVTRAC is a robust software solution designed for the management of field service activities tailored for commercial equipment distributors, manufacturers, and independent service providers. This platform equips users with the necessary tools to enhance and evaluate various aspects such as mobile workforce efficiency, customer satisfaction, and service call effectiveness. Technicians benefit from immediate access to crucial information, including warranty validation, service history, technical documentation, and the availability of service parts, ensuring they can deliver top-notch service. By streamlining these processes, SERVTRAC ultimately contributes to improved operational performance and customer engagement.

Description

WarrantyHub is an innovative warranty management solution designed specifically for third-party administrators, home warranty providers, residential and commercial construction sectors, as well as manufacturers, all accessible through a singular platform. This software facilitates the comprehensive management of the warranty lifecycle, encompassing contract administration, claims processing, customer portals, dealer networks, analytics, and reporting, making it ideally suited for B2B warranty operations rather than being adapted from generic service tools. Noteworthy features include: • A swift implementation period of 30 to 60 days, compared to the 6 to 12 months required by larger enterprise solutions • Exceptional onboarding with personalized assistance • Clear pricing structures devoid of long-term commitments • Over $1 billion in contracts processed via the platform • An outstanding 5.0 out of 5.0 rating on Capterra, based on verified user feedback WarrantyHub effectively caters to a diverse array of clients including home warranty firms, third-party administrators, extended warranty services, automotive dealerships, both residential and commercial construction entities, and manufacturers, solidifying its position as a versatile tool in the warranty management landscape.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

RoboDK Yes 

Integrations

RoboDK No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$500/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AMTECH Computer Services

Founded

1989

Country

United States

Website

www.amtechcs.com

Vendor Details

Company Name

WarrantyHub

Founded

2020

Country

United States

Website

warrantyhub.com

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Warranty Management

Contract Management No 
Eligibility Verification No 
For Field Service No 
For General Contractors No 
For Manufacturers No 
Parts Management No 
Policy Management No 
Product Registration No 
Repair Management No 
Returns Management No 
Service Management No 
Warranty Tracking No 

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