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features
design
support

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Write a Review

Description

SERVTRAC is a robust software solution designed for the management of field service activities tailored for commercial equipment distributors, manufacturers, and independent service providers. This platform equips users with the necessary tools to enhance and evaluate various aspects such as mobile workforce efficiency, customer satisfaction, and service call effectiveness. Technicians benefit from immediate access to crucial information, including warranty validation, service history, technical documentation, and the availability of service parts, ensuring they can deliver top-notch service. By streamlining these processes, SERVTRAC ultimately contributes to improved operational performance and customer engagement.

Description

URVA Service is a field service management software that empowers service teams to digitize, track and analyze their field operations with powerful apps. It is ideal for any industry with technicians and service teams working in the field, particularly those with a large workforce attending to various service needs. URVA Service is a mobile and web-enabled software that brings work allocation, geotagging and order fulfillment all inside a single suite. The software offers a variety of features, including scheduling service tasks to agents, sending out technical specialists for setup and service, and tracking employee progress in the field. It helps organizations to manage their field service tasks efficiently with a central system, thereby maintaining their service standard, meeting customer needs and improving efficiency. URVA Service is flexible enough to tune to the requirements of the company and provides transparency, instantaneous insights and a great customer experience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

RoboDK Yes 
URVA Comply No 
URVA Connect No 
URVA Sales No 

Integrations

RoboDK No 
URVA Comply Yes 
URVA Connect Yes 
URVA Sales Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AMTECH Computer Services

Founded

1989

Country

United States

Website

www.amtechcs.com

Vendor Details

Company Name

URVA

Founded

2015

Country

India

Website

urva.co/service/field-service-management-software/

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Service Dispatch

Billing & Invoicing Yes 
Call Center Management Yes 
Contract Management Yes 
Customer Database Yes 
Inventory Control Yes 
Job Management Yes 
Job Tracking Yes 
Mobile Access Yes 
Routing Yes 
Scheduling Yes 
Self Service Portal Yes 
Service History Tracking Yes 
Technician Management Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Alternatives

Alternatives

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