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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The SERVICE MANAGER integrates all aspects of customer management, including proposals, work orders, scheduling, invoicing, and accounts receivable, into a singular comprehensive software solution. By incorporating In-The-Field Inspections, Calendar Scheduling, and Field Invoicing through e-finity Mobile Solutions, you can access the most effective Total Service Solution currently available! Ultimately, the goal is to reduce administrative expenses, enhance scheduling capabilities, efficiently track work orders, manage inspection reports, and improve sales profitability, all while maximizing your revenue potential. Investing in The SERVICE MANAGER is a decision that can greatly benefit your business. e-finity serves as a form-based inspection tool, where forms delineate devices accompanied by a series of questions for inspectors to answer. These inquiries can be resolved by selecting from a menu of valid responses, entering text, numbers, or dates, while auto-answer options streamline responses for Yes/No or Pass/Fail questions, with rules in place to automatically identify deficient answers. This not only simplifies the inspection process but also enhances data accuracy and overall operational efficiency.

Description

SECURITHOR is the essential software solution designed for monitoring alarms within a Central Station or your company's Response Center. It offers operators a comprehensive dashboard that facilitates the management of alarm signals, detailing necessary steps and relevant contacts for each incident. The software streamlines numerous processes, including the automated dispatch of emails, SMS messages, and reports to subscribers. SECURITHOR enhances the functionality of your Central Station with additional services like web access and panic buttons for smartphones. You can explore the extensive features of SECURITHOR by downloading a trial version, starting with a single station and progressively adding modules and stations as your business expands. This flexible software is capable of evolving alongside your needs, making it appealing to both emerging startups and established Central Stations with over 50,000 accounts. SECURITHOR is offered in three different versions: Core, Premium, and Network, so to determine the best fit for your requirements, reach out to MCDI's team for assistance. With SECURITHOR, you can ensure that your alarm monitoring is both efficient and adaptable.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bluelight Software

Founded

1986

Country

United States

Website

www.bluelightsw.com/ServiceManager.html

Vendor Details

Company Name

MCDI Security Products

Website

www.mcdi.com

Product Features

Equipment Maintenance

Customer Database Yes 
Dispatch Management Yes 
Equipment Tracking Yes 
Inventory Control Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Warranty Tracking Yes 
Work Order Management Yes 

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing No 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Security System Installer

Billing & Invoicing Yes 
Customer Management Yes 
Document Imaging Yes 
Inventory Management Yes 
Job Costing Yes 
Lead Management Yes 
Quotes / Estimates Yes 
Scheduling Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Security System Installer

Billing & Invoicing No 
Customer Management No 
Document Imaging No 
Inventory Management No 
Job Costing No 
Lead Management No 
Quotes / Estimates No 
Scheduling No 
Work Order Management No 

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