Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The SERVICE MANAGER integrates all aspects of customer management, including proposals, work orders, scheduling, invoicing, and accounts receivable, into a singular comprehensive software solution. By incorporating In-The-Field Inspections, Calendar Scheduling, and Field Invoicing through e-finity Mobile Solutions, you can access the most effective Total Service Solution currently available! Ultimately, the goal is to reduce administrative expenses, enhance scheduling capabilities, efficiently track work orders, manage inspection reports, and improve sales profitability, all while maximizing your revenue potential. Investing in The SERVICE MANAGER is a decision that can greatly benefit your business. e-finity serves as a form-based inspection tool, where forms delineate devices accompanied by a series of questions for inspectors to answer. These inquiries can be resolved by selecting from a menu of valid responses, entering text, numbers, or dates, while auto-answer options streamline responses for Yes/No or Pass/Fail questions, with rules in place to automatically identify deficient answers. This not only simplifies the inspection process but also enhances data accuracy and overall operational efficiency.
Description
Eliminate the hassles of paper work orders and their complications, such as unreadable handwriting and redundant data entry, by downloading the SOSRemote app for your Android or iOS device (a Windows version is also available), which offers Field Technicians a streamlined, paperless method for executing their tasks, complete with real-time communication from the field. In 1999, two well-established companies specializing in software and consulting for the Utility Industry joined forces to create a service order scheduling engine for NW Natural in Portland, OR, leading to a highly successful outcome and the establishment of InsightAtlast, LLC. This scheduling engine, which continues to be utilized by NW Natural for managing and balancing over 100,000 service orders each year, laid the foundation for what has now developed into SOSMobile, InsightAtlast’s advanced Mobile Workforce Management System. The ambition that sparked over two decades ago was to produce software solutions that are not only high-quality and flexible but also affordable for users. This ongoing commitment to innovation has allowed the company to adapt and thrive in a rapidly changing technological landscape.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bluelight Software
Founded
1986
Country
United States
Website
www.bluelightsw.com/ServiceManager.html
Vendor Details
Company Name
InsightAtlast
Founded
1999
Country
United States
Website
www.insightatlast.com
Product Features
Equipment Maintenance
Customer Database
Yes
Dispatch Management
Yes
Equipment Tracking
Yes
Inventory Control
Yes
Job Management
Yes
Maintenance Scheduling
Yes
Warranty Tracking
Yes
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Security System Installer
Billing & Invoicing
Yes
Customer Management
Yes
Document Imaging
Yes
Inventory Management
Yes
Job Costing
Yes
Lead Management
Yes
Quotes / Estimates
Yes
Scheduling
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No