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Description
The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.
Description
SterloCare provides hospitals with an all-in-one digital solution that elevates patient care and ensures adherence to important healthcare compliance standards like NABH. The platform uses QR code technology for patient service requests, complaint tracking, and feedback collection, improving communication and follow-ups after discharge. It features a digital token system that optimizes outpatient flow by minimizing waiting times. With instant notifications sent via mobile and email, SterloCare keeps staff updated on task statuses anytime, anywhere. The software supports multiple languages and integrates smoothly with existing HIS to improve workflow efficiency. SterloCare also offers quick customization through a low-code platform, enabling faster delivery of tailored features. Its cloud or on-premise deployment options and multi-device access ensure flexibility and uninterrupted hospital operations. Interactive dashboards and real-time reports provide hospital leaders with actionable insights to monitor key performance indicators and operational progress.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Microsoft Dynamics 365 Business Central
Oracle Database
SAP HANA Cloud
Integrations
ChatGPT
Microsoft Dynamics 365 Business Central
Oracle Database
SAP HANA Cloud
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SE Healthcare
Country
United States
Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Vendor Details
Company Name
sterloCare
Country
India
Website
www.sterlocare.com
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Quality Management
Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management
