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Description
The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.
Description
Become part of the growing community of medical professionals utilizing rater8 to cultivate online reviews, amplify patient responses, and enhance healthcare practices. Create impactful and persuasive patient testimonials and reviews with ease. Our advanced, automated review generation system increases your reviews in targeted areas, ensuring an optimal online presence for your hospital, practice, and individual practitioners. We are committed to helping you outshine rivals and draw in more patients through digital channels. Our innovative employee performance management system, along with patient feedback surveys tailored for the healthcare sector, enables you to pinpoint strengths and areas needing improvement within your medical team. Achieve greater operational visibility and compare your facilities and providers against each other to discover methods for elevating the patient experience. Furthermore, measure your patient satisfaction metrics against those of your peers across the nation to enhance your services even more. Embrace these tools to ensure your practice remains competitive and responsive to patient needs.
API Access
Has API
API Access
Has API
Integrations
Yelp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$59 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SE Healthcare
Country
United States
Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Vendor Details
Company Name
rater8
Founded
2015
Country
United States
Website
rater8.com
Product Features
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management
Product Features
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
