Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Patient Experience Platform serves as a targeted survey tool tailored to specific specialties, enabling practices to gather feedback directly from patients and offering trustworthy insights regarding their experiences. By presenting this information on an easy-to-use dashboard, it allows practices to gain a comprehensive understanding of their operations from the viewpoint of their patients. These valuable insights empower practices to enhance their performance, boost patient loyalty, and ultimately increase revenue. This five-star reputation management tool also promotes transparency regarding the quality of care provided by your team, assisting in converting website visitors into actual patients. Additionally, it includes free-text comments that enrich the feedback received, providing further context and nuance to patient opinions. With real-time, actionable metrics, practices can swiftly implement changes based on insights gained. The platform also offers benchmarking by location and physician, measuring the performance of physicians and office staff alike. Overall, it significantly enhances your value proposition, which can be a critical factor in negotiations with payers while simultaneously fostering a culture of continuous improvement. In doing so, it not only elevates patient satisfaction but also strengthens the overall quality of care delivered.
Description
Sentact offers innovative digital rounding solutions that span across the entire enterprise, enabling healthcare facilities to foster safer settings, enhance patient participation, and elevate the standard of care provided. Our top-tier platform boosts satisfaction levels among both patients and caregivers by offering an extensive array of tools designed to streamline rounding processes, enhance the patient experience, enable real-time feedback, and deliver comprehensive reporting across the organization. By empowering health systems to effectively manage patient engagement, Sentact not only improves patient outcomes but also aids in cutting costs and maximizing reimbursements, thereby creating a more efficient healthcare environment. Ultimately, our solutions ensure that hospitals can thrive in their mission to provide exceptional care while maintaining fiscal responsibility.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SE Healthcare
Country
United States
Website
www.sehealthcarequalityconsulting.com/solutions/the-patient-experience-platform/
Vendor Details
Company Name
Sentact
Founded
2003
Country
United States
Website
www.sentact.com
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
Hospital Management
Accounting Integration
Yes
Appointment Management
No
Appointment Scheduling
Yes
Bed Management
No
Billing & Invoicing
No
Claims Management
No
In-Patient Management
Yes
Inventory Management
No
Medical Billing
Yes
Out-Patient Management
Yes
Patient Records Management
Yes
Physician Management
No
Policy Management
No
Revenue Management
No
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No