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Description
Sphinx's proprietary CRM solution, known as SCRMpro, is designed specifically for the diverse requirements of both small and medium-sized enterprises as well as larger multinational companies. The SCRMpro platform empowers organizations to effectively oversee essential customer-centric functions, including acquisition, retention, gaining insights into customer behavior, and enhancing loyalty. By leveraging various customer-focused strategies, SCRMpro addresses the unique needs of clients in managing key operations like sales, lead management, and channel coordination. Our solutions, centered around customer engagement, support businesses in fostering growth, sustaining a competitive edge, and achieving operational efficiency. This versatile CRM software is designed to scale according to the specific needs of each client, handling numerous business facets such as lead capture and distribution, data storage, sales monitoring, asset oversight, and generating comprehensive reports. Moreover, our tailored CRM solutions have proven to significantly enhance the speed of customer response for our clients, ultimately leading to improved satisfaction and engagement. In addition, the adaptability of SCRMpro ensures it remains a valuable asset as businesses evolve and their demands change.
Description
✔ A CRM that sales reps will actually use.
✔ Sales reports that meet your needs.
✔ Increased sales growth for all.
Sales reps are better suited for talking than typing, which is why they're in sales and not behind a desk. Entering CRM data manually takes an average of 1.5 hours per day. To maximize sales and simplify reps' lives, we've developed Telenotes as a system that leverages their natural inclination to talk and not type. Reps can update their CRM in 47 seconds, so they can increase sales and boost productivity with less effort.
API Access
Has API
No
API Access
Has API
No
Integrations
Excede DMS
No
Google Calendar
No
Google Maps
No
Karmak Fusion
No
Microsoft Exchange
No
Okta
No
Integrations
Excede DMS
Yes
Google Calendar
Yes
Google Maps
Yes
Karmak Fusion
Yes
Microsoft Exchange
Yes
Okta
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$135/mo
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Sphinx Worldbiz
Founded
1996
Country
India
Website
www.sphinxworldbiz.net/scrmpro/
Vendor Details
Company Name
Telenotes
Founded
2001
Country
United States
Website
telenotes.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Field Sales
Activity Tracking
No
CRM
No
Channel Management
No
Collaboration Tools
No
Controlled Access
No
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
No
Online Payments
No
Order Management
No
Quoting
No
Reporting / Analytics
No
Route Optimization
No
Territory Management
No
Time Tracker
No
Visit Scheduling
No
Workflow Management
No
Product Features
Contact Management
Activity Management
Yes
Appointment Management
Yes
Contact Database
Yes
Contact History
Yes
Contact Import/Export
Yes
Customer Pipeline
Yes
Email Marketing
No
Group Management
No
Interaction Tracking
Yes
Lead Management
Yes
Prospecting Tools
Yes
Sales Pipeline Management
Yes
Search / Filter
Yes
Segmentation
Yes
Shared Contacts
Yes
Social Media Integration
No
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
No
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
No
Task Management
Yes
Territory Management
Yes
Field Sales
Activity Tracking
Yes
CRM
Yes
Channel Management
Yes
Collaboration Tools
Yes
Controlled Access
Yes
Dashboard Management
No
Expense Management
No
Fast Estimates
No
Inventory Management
No
Invoices
No
Lead / Opportunity Management
Yes
Online Payments
No
Order Management
No
Quoting
Yes
Reporting / Analytics
Yes
Route Optimization
Yes
Territory Management
Yes
Time Tracker
No
Visit Scheduling
Yes
Workflow Management
Yes
