Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SAS Enterprise Guide provides users with a streamlined way to harness the analytical capabilities of SAS via a user-friendly point-and-click interface designed for Windows. This tool enables users to independently conduct analyses by merging a vast selection of analytical options with SAS software's robust features, all within an intuitive graphical interface. Consequently, business analysts can generate their own insights and disseminate reports, allowing IT departments to concentrate on more strategic initiatives. Furthermore, SAS Enterprise Guide seamlessly integrates with SAS Viya, enabling teams to utilize their existing workflows while executing SAS programs in the cloud without the need for recoding, thus leveraging the advantages of a modern, cloud-based environment that offers increased efficiency, scalability, and enhanced analytical capabilities. Additionally, it assists users in quickly accessing data for their analyses, scheduling projects, sharing outcomes, and embedding outputs for recurring use, which includes leveraging advanced analytics and various other functionalities provided by SAS. This combination of features not only enhances productivity but also fosters a more collaborative approach to data analysis within organizations.
Description
Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.
Our clients most-used features:
Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.
Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.
Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.
Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.
API Access
Has API
No
API Access
Has API
No
Integrations
SAS Viya
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SAS
Founded
1976
Country
United States
Website
www.sas.com/en_us/software/enterprise-guide.html
Vendor Details
Company Name
The Modular Analytics Company
Founded
2018
Country
United Kingdom
Website
www.tmac.ai/solutions/customer-journey-orchestration
Product Features
Data Analysis
Data Discovery
No
Data Visualization
No
High Volume Processing
No
Predictive Analytics
No
Regression Analysis
No
Sentiment Analysis
No
Statistical Modeling
No
Text Analytics
No
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No