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Description
SAP Subscription Billing empowers your business to enhance recurring revenue streams through its flexible, agile, and scalable features that automate the entire subscription lifecycle, from the initial order setup to invoicing and entitlement management. It accommodates various pricing structures, such as one-time charges, recurring fees, and usage-based payments, while also allowing for adaptable contract modifications, automatic renewals, and intricate pricing strategies utilizing both real-time and offline rating systems. With a focus on personalized, customer-tailored solutions, it enables you to create and implement customized promotions, diverse payment options, and product bundles that may include services or partner subscriptions. The billing process is accurate and detailed, merging data from various sources into cohesive invoices and partner statements, complete with invoice-level discounts. Additionally, robust entitlement management offers a comprehensive perspective on consumption patterns to reduce revenue loss and facilitate seamless downstream provisioning, ensuring that you capitalize on every opportunity within your subscription model. Ultimately, this solution not only streamlines operations but also enhances customer satisfaction by providing clear and consistent billing experiences.
Description
Zoho Billing is an all-in-one billing and revenue management platform for the entire quote-to-cash process, serving businesses from startups to large global enterprises.
One platform, every billing model
It natively supports one-time invoices, recurring billing, subscription management, usage monetization and project billing. A single invoice can combine a subscription plan, project hours, a setup fee, and tracked usage — no manual collation needed.
Subscriptions and payments
The full subscription lifecycle is automated: free trials, upgrades and downgrades with proration, mid-cycle changes, renewals, grandfathering, and cancellation workflows. Dunning sequences retry failed payments via fallback methods to recover at-risk revenue. Real-time dashboards surface MRR, ARR, churn, and customer lifetime value. Zoho Billing connects with Stripe, PayPal, Razorpay, and more, supports multiple currencies, and includes PCI DSS-compliant checkout and a self-service customer portal.
Usage-based billing
It provides support for metered, pay-as-you-go, tiered, volume, and prepaid credit models let businesses charge for modern consumption types — inputs, messages, actions, and outcomes.
Automation, AI, and compliance
CPQ turns approved quotes into invoices without re-entry. Workflow automation handles invoice generation, approvals, and event-triggered communications. AI surfaces anomalies, forecasts revenue, and summarizes reports, alongside Zia, a conversational billing agent. GST, VAT, US sales tax, e-invoicing, and localized templates support compliance for global teams.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Arrivy
No
Drivetrain
No
Easyflow
No
Evernote
No
Gmail
No
PayPal
No
Retalp
No
SAP CPQ
Yes
Slack
No
Spruce
No
Integrations
Arrivy
Yes
Drivetrain
Yes
Easyflow
Yes
Evernote
Yes
Gmail
Yes
PayPal
Yes
Retalp
Yes
SAP CPQ
No
Slack
Yes
Spruce
Yes
Pricing Details
$100 per year
Free Trial
No
Free Version
No
Pricing Details
$25 per month
Standard - $25 per organization / per month (billed annually)
Premium - $59 per organization / per month (billed annually)
Enterprise - Custom
Premium - $59 per organization / per month (billed annually)
Enterprise - Custom
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/financial-management/subscription-billing.html
Vendor Details
Company Name
Zoho
Founded
1996
Country
India
Website
www.zoho.com/billing/
Product Features
Recurring Billing
Customer Portal
No
Deferred Billing
No
Discount Management
No
Dunning Management
No
Invoice History
No
Multi-Currency
No
Multi-Period Recurring Billing
No
Payment Processing
No
Recurring Donations
No
Subscription Billing
No
Subscription Management
Cancellation Management
No
Discount / Coupon Management
No
Dunning Management
No
Enrollment Management
No
Product Catalog
No
Recurring Billing
No
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
No
Subscription Plan Management
No
Tax Management
No
Trial Management
No
Usage Tracking/Analytics
No
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
No
Invoice History
Yes
Mobile Payments
Yes
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
Yes
Recurring/Subscription Billing
Yes
Service Ticket Billing
No
Tax Calculator
Yes
Recurring Billing
Customer Portal
Yes
Deferred Billing
Yes
Discount Management
Yes
Dunning Management
Yes
Invoice History
Yes
Multi-Currency
Yes
Multi-Period Recurring Billing
No
Payment Processing
Yes
Recurring Donations
Yes
Subscription Billing
Yes
Subscription Management
Cancellation Management
Yes
Discount / Coupon Management
Yes
Dunning Management
Yes
Enrollment Management
No
Product Catalog
Yes
Recurring Billing
Yes
Revenue Recognition
No
Revenue Recovery Tools
No
Self Service Portal
Yes
Subscription Plan Management
Yes
Tax Management
Yes
Trial Management
Yes
Usage Tracking/Analytics
Yes
