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features
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support

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Description

SAP CPQ, previously known as CallidusCloud CPQ, enhances the customer journey by equipping your sales personnel and partners with the capability to manage intricate product configurations, streamline pricing, and create visually appealing proposals. With the SAP CPQ platform, you can ensure that customers receive the most suitable product at the ideal price and moment, thereby accelerating sales across various channels through seamless integration with any CRM or ERP system. By enabling sales representatives to expedite transactions across multiple platforms, the solution helps eliminate ordering mistakes, produce proposals in real-time, and tailor pricing for specific customers and channels. This integration fosters intelligent and streamlined sales processes that expedite quote generation, simplify approval workflows, shorten sales cycles, and allow staff to concentrate on driving sales. Additionally, it enhances business intelligence to capitalize on sales opportunities, boost cross- and up-selling efforts, and fine-tune pricing strategies while safeguarding profit margins. Ultimately, implementing SAP CPQ can lead to a more efficient sales environment that drives growth and enhances customer satisfaction.

Description

IBM Sterling CPQ revolutionizes and streamlines the processes of configuring, pricing, and quoting for intricate products and services. This platform enhances the purchasing journey for your clientele by facilitating transactions through all preferred sales channels. With its intuitive software, IBM Sterling CPQ assists eCommerce shoppers, sales personnel, call center agents, and partners in identifying suitable products while maintaining precise pricing. Additionally, it empowers you to deliver the exceptional buying experiences that modern consumers expect, thereby boosting your sales efficiency. The CPQ system automates the online sales process, ensuring accurate configuration of solution bundles and identifying cross-sell and up-sell opportunities, ultimately enhancing customer satisfaction and reducing the workload on call centers. Furthermore, by centralizing pricing operations, CPQ eliminates manual pricing tasks, standardizes pricing consistency, and automates any necessary pricing adjustments, allowing business users to manage price updates more effectively. Overall, IBM Sterling CPQ not only simplifies the sales process but also fosters stronger customer relationships through its user-friendly features.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Data Secure Yes 
Docusign Yes 
NetSuite Yes 
Opsera Yes 
SAP CRM Yes 
SAP Joule Yes 
SAP Litmos LMS Yes 
SAP Subscription Billing Yes 
SAP Variant Configuration and Pricing Yes 
Workato Yes 

Integrations

Data Secure No 
Docusign No 
NetSuite No 
Opsera No 
SAP CRM No 
SAP Joule No 
SAP Litmos LMS No 
SAP Subscription Billing No 
SAP Variant Configuration and Pricing No 
Workato No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SAP

Founded

1972

Country

Germany

Website

www.sap.com/products/financial-management/cpq.html

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/configure-price-quote

Product Features

CPQ

2D Drawing No 
3D Modeling No 
Approval Workflow Yes 
Guided Selling Yes 
Product Configurator Yes 
Proposal Generation Yes 
Quotes / Estimates Yes 
Renewal Management No 
Self Service Portal No 
eCommerce Yes 

Pricing Optimization

Channel Analysis No 
Competing Product Analysis No 
Forecasting No 
Market Analysis No 
Multi-Store Management Yes 
Price List Management Yes 
Price Optimization Automation Yes 
Pricing Analytics Yes 
Profitability Analysis Yes 
Scenario Planning Yes 

Product Configurator

2D Drawing No 
3D Modeling No 
Analysis & Constraints Yes 
Custom Pricing Options Yes 
Inventory Management No 
Recommendation Engine No 
eCommerce Yes 

Proposal Management

Automatic Formatting Yes 
Calendar Management No 
Collaboration Yes 
Contact Management Yes 
Content Repository No 
Document Management Yes 
Electronic Signature No 
Knowledge Library Yes 
Pipeline Management No 
RFP Management No 
Requirements Management Yes 
Revision Management Yes 
Task Management No 
Templates Yes 
Version Control Yes 

Quoting

Automated Quoting Yes 
Catalog Management Yes 
Client Portal Yes 
Contact Management Yes 
Customer Accounts Yes 
Customizable Branding Yes 
Discount Management Yes 
Forms Creation Yes 
Pricing Management Yes 
Product Configurator Yes 
Proposal Management Yes 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

Product Features

CPQ

2D Drawing No 
3D Modeling No 
Approval Workflow No 
Guided Selling No 
Product Configurator No 
Proposal Generation No 
Quotes / Estimates No 
Renewal Management No 
Self Service Portal No 
eCommerce No 

Sales Acceleration

CPQ No 
Campaign Management No 
Dialer No 
Email Sequencing No 
Email Templates No 
Email Tracking No 
List Building No 
Meeting Scheduler No 
Predictive Analytics No 
Reporting No 
Sales Gamification No 
Sales Intelligence No 
Sales Workflow Management No 

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