Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform anonymous visitors into recognized, devoted customers through the implementation of customer identity and access management (CIAM) software. By minimizing obstacles during the registration process, you can create trustworthy and tailored interactions that enhance the overall customer journey. Leverage first-party data to drive meaningful customer experiences. With SAP's Customer Identity and Access Management solutions designed for B2C, you can establish comprehensive, centralized customer profiles that are integrated across all your digital platforms. Ensure seamless customer interactions with adaptable registration processes and social authentication methods that can be tailored to meet various business needs. Protect each point of engagement using federated standards and a variety of options, including single sign-on, risk-based authentication, multifactor authentication, and password-less solutions. Furthermore, enhance personalization by aggregating profile data in a responsive, indexed database and facilitating bidirectional data exchanges with other customer engagement tools, ultimately enriching customer relationships. This strategic approach not only boosts customer loyalty but also drives long-term business success.
Description
Transforming anonymous site visitors into dedicated patrons is essential for businesses. By providing smooth interactions, fostering trust, and creating tailored digital experiences, companies can effectively engage with their clientele, partners, and customers alike. Enhance the B2C engagement process by ensuring that new and returning customers are easily identified and provided with relevant experiences through SAP Customer Identity and Access Management solutions. Quickly onboard users with a straightforward registration process and enhance personal interactions using social login functionalities. Strengthen omnichannel strategies with robust capabilities like single sign-on, SAML 2.0, and Open ID Connect to ensure secure data sharing and authentication. Close data gaps by developing unified customer profiles, allowing for the delivery of trustworthy and personalized experiences. Furthermore, expedite the market launch of new services, streamline the management of identity lifecycles, and mitigate potential risks with SAP Customer Identity and Access Management solutions tailored specifically for B2B environments. By integrating these solutions, businesses not only enhance customer satisfaction but also significantly improve their overall operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP Joule
Yes
Aritic PinPoint
No
BIGDBM
No
BlueConic
No
Cool Tabs
No
InEvent
No
Mailchimp
No
Optimizely One
No
Pivotree
No
Qualifio
No
Integrations
SAP Joule
Yes
Aritic PinPoint
Yes
BIGDBM
Yes
BlueConic
Yes
Cool Tabs
Yes
InEvent
Yes
Mailchimp
Yes
Optimizely One
Yes
Pivotree
Yes
Qualifio
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/customer-identity.html
Vendor Details
Company Name
SAP
Founded
1972
Country
Germany
Website
www.sap.com/products/crm/customer-data-management.html
Product Features
Customer Identity and Access Management (CIAM)
Access Certification
No
Access Management
No
Analytics / Reporting
No
Automatic User/Device Recognition
No
Behavioral Analytics
No
Credential Management
No
Data Security
No
Multi-Factor Authentication (MFA)
No
Privacy / Consent Management
No
Real Time Notifications
No
Self-Service Portal
No
Single Sign On
No
User Provisioning
No
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No