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features
design
support

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Write a Review

Description

Transform your guest interactions into extraordinary experiences while boosting your earnings with minimal effort! SABA Host acts as your virtual assistant, addressing all inquiries from your guests, offering tailored suggestions, and extending support whenever needed. This means that whether you are resting, working, or spending quality time with loved ones, SABA Host is diligently managing your guests' needs to ensure they have a five-star experience that leads to glowing reviews. Guests can enjoy the convenience of not having to download any extra apps, which simplifies their experience. By ensuring satisfied guests leave exceptional feedback, you can significantly minimize the likelihood of negative reviews. Seamlessly provide additional services that your guests are already seeking, and leverage technology that is specifically crafted to enhance unique and memorable stays. Embracing digital solutions for your property unlocks a plethora of opportunities that traditional guidebooks and manuals simply can't offer, allowing guests to easily access host recommendations for a truly unforgettable experience. This innovative approach not only enriches guest satisfaction but also streamlines your operations, ultimately leading to greater success.

Description

TripSee Concierge is a smart guest CRM that leverages SMS texting for sharing recommendations, itineraries, and handling everyday requests. By delivering tailored attention to each visitor, it fosters stronger relationships with guests, ultimately enhancing the likelihood of repeat bookings. When hoteliers succeed in crafting a memorable experience for guests during their first stay, it increases the chances that these guests will return, even if competitors present better prices or more appealing locations. Through TripSee Concierge, guests are offered a distinctive experience, complete with personalized suggestions and fully curated day trips tailored to their individual tastes. This system not only maintains standard guest details like name, email, phone number, tags, and notes but also keeps them engaged throughout their stay. By effectively tracking and managing guest interactions, hoteliers can anticipate needs and develop unique profiles for each visitor, creating an atmosphere of exceptional service that encourages loyalty. Consequently, leveraging this technology could significantly transform the guest experience and set a hotel apart from its competitors.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

FLEXIPASS Yes 
Facebook Messenger Yes 
Knowcross Yes 
LINE Yes 
Oracle Hospitality Reporting and Analytics Yes 
Slack Yes 
Tripadvisor Yes 
WeChat Yes 

Integrations

FLEXIPASS No 
Facebook Messenger No 
Knowcross No 
LINE No 
Oracle Hospitality Reporting and Analytics No 
Slack No 
Tripadvisor No 
WeChat No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SABA Hospitality

Founded

2017

Country

China

Website

saba-host.com

Vendor Details

Company Name

TripSee

Founded

2010

Country

United States

Website

www.tripsee.travel/concierge/

Product Features

Vacation Rental

Contact Management No 
Fee / Commission Management No 
Guest Reviews / Ratings No 
Housekeeping Management No 
Lead Management No 
Owner Statements No 
Payment Processing No 
Property Database No 
Reservations Management No 
Vendor Management No 
Work Order Management No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Alternatives

Alternatives