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Description
Transform your guest interactions into extraordinary experiences while boosting your earnings with minimal effort! SABA Host acts as your virtual assistant, addressing all inquiries from your guests, offering tailored suggestions, and extending support whenever needed. This means that whether you are resting, working, or spending quality time with loved ones, SABA Host is diligently managing your guests' needs to ensure they have a five-star experience that leads to glowing reviews. Guests can enjoy the convenience of not having to download any extra apps, which simplifies their experience. By ensuring satisfied guests leave exceptional feedback, you can significantly minimize the likelihood of negative reviews. Seamlessly provide additional services that your guests are already seeking, and leverage technology that is specifically crafted to enhance unique and memorable stays. Embracing digital solutions for your property unlocks a plethora of opportunities that traditional guidebooks and manuals simply can't offer, allowing guests to easily access host recommendations for a truly unforgettable experience. This innovative approach not only enriches guest satisfaction but also streamlines your operations, ultimately leading to greater success.
Description
Sami serves as an AI receptionist tailored for vacation rental hosts and property managers, developed by TheReach.ai in Málaga. This innovative platform efficiently manages guest interactions through various channels such as phone calls, WhatsApp (utilizing Meta's Business API), website chat, and Google reviews, all from a centralized dashboard that operates around the clock and supports over 100 languages.
Sami seamlessly integrates with property management systems like Hostaway, Beds24, Smoobu, and iGMS to verify real-time availability, provide rate quotes, and facilitate direct bookings during guest conversations. Hosts have the flexibility to personalize responses for each property by incorporating their own FAQs and house rules into the system.
What distinguishes TheReach is its two standout features: each evening, Sami delivers a concise 90-second voice briefing to property managers, summarizing the day's guest activities and highlighting any urgent matters. Additionally, through the Claude MCP integration, managers can link their TheReach data to Claude Desktop, enabling them to pose straightforward questions regarding call trends, potential conversion obstacles, and guest inquiries that remain unanswered.
The platform adheres strictly to GDPR regulations, ensuring that user data is handled securely and responsibly. This commitment to privacy helps build trust between hosts and guests, further enhancing the overall experience.
API Access
Has API
No
API Access
Has API
No
Integrations
Beds24
No
FLEXIPASS
Yes
Facebook Messenger
Yes
Hostaway
No
Knowcross
Yes
LINE
Yes
Oracle Hospitality Reporting and Analytics
Yes
Slack
Yes
Smoobu
No
Tripadvisor
Yes
Integrations
Beds24
Yes
FLEXIPASS
No
Facebook Messenger
No
Hostaway
Yes
Knowcross
No
LINE
No
Oracle Hospitality Reporting and Analytics
No
Slack
No
Smoobu
Yes
Tripadvisor
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€49/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SABA Hospitality
Founded
2017
Country
China
Website
saba-host.com
Vendor Details
Company Name
TheReach.ai
Founded
2023
Country
Spain
Website
www.thereach.ai
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
Product Features
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
No
Lead Management
No
Owner Statements
No
Payment Processing
No
Property Database
No
Reservations Management
No
Vendor Management
No
Work Order Management
No
