Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your business management capabilities with SA Survey Manager, a powerful module designed to streamline the collection, tabulation, and extraction of results, thereby simplifying and accelerating management processes. You can obtain real-time insights via electronic satisfaction surveys, allowing for the creation of forms, surveys, and anonymous questionnaires, with automatic data tabulation included. The entire process is designed to optimize the workflow associated with electronic surveys, including the ability to define how often surveys are conducted. Users enjoy the freedom to craft their own questions and decide on the method of survey distribution, whether electronically or through traditional means, which also allows for manual data entry. Real-time tracking of participant feedback enhances responsiveness to their input, while reviews can be targeted based on participant demographics or specific occurrences. The option for anonymous surveys ensures personal privacy through password protection, and the system generates consolidated reports that provide systematic and detailed insights. Additionally, the data can be visually represented in 3D graphics, facilitating a deeper understanding of the findings, and enabling robust statistical analysis and management insights derived from the cross-referenced survey responses. This comprehensive approach empowers organizations to make informed decisions and improve overall performance.
Description
Gather feedback both online and offline through a dedicated iFEEDBACK® terminal in your establishment or by utilizing iFEEDBACK® integrations on your website. By pinpointing negative ratings, you can respond promptly and manage all feedback centrally through the iFEEDBACK® Helpdesk, where you can create tickets and campaigns for both customers and employees. Seamlessly integrate with platforms like Google, Facebook, and Tripadvisor to address feedback in real-time, ensuring automatic ticket generation and an efficient CRM system. This streamlined approach not only boosts your efficiency but also enhances your ratings, leading to increased sales with minimal effort. Showcase your ratings to your customers to build trust and simultaneously improve conversion rates for bookings and purchases. The solution is tailored for businesses of all sizes, allowing you to easily collect offline feedback with our convenient portable terminals, which come equipped with a genuine iPad. Furthermore, you can manage reviews from your business, website, and various online platforms all from a single, user-friendly interface, making it easier than ever to maintain a positive reputation.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Interact Solutions
Founded
1999
Country
Brazil
Website
www.interactsolutions.com/produto/sa-survey-manager/
Vendor Details
Company Name
BHM Media Solutions
Founded
2008
Country
Germany
Website
www.ifeedback.de/en/
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No