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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

By following a few straightforward steps, you can effectively showcase customer reviews and enhance your conversion rates. Customers have the opportunity to inquire about products, and managing and responding to these questions is a breeze. The Ryviu app serves as a robust review solution designed specifically for Shopify stores, aiming to help online businesses accelerate their success through the utilization of customer feedback. Initially, the Ryviu team consisted of just four individuals, including Founder Nam Nguyen and three passionate engineers. Over time, as they worked on refining and evolving the app, the team has expanded significantly, now boasting a diverse range of specialized departments dedicated to their roles and committed to delivering exceptional customer support. This growth reflects the team’s dedication to their mission of empowering online businesses through enhanced customer interactions.

Description

Our comprehensive SaaS platform addresses all aspects of Customer Engagement, encompassing management, marketing activation, and ROI measurement. We assist brands in cultivating a refreshed and harmonious relationship with their customers, crucial for thriving in a consumer-driven landscape. Our solutions are designed to enhance the connection between businesses and their clientele, transforming customer interactions into profitable ventures. We empower companies to gather and utilize customer insights for informed, data-driven decisions that drive business improvement. By leveraging our all-in-one solution, businesses can effectively harness customer feedback through collection, analysis, and sharing of reviews, turning their customers into invaluable assets. Additionally, our platform utilizes artificial intelligence to amplify both online and physical store sales. With our service, you can effectively engage your audience by delivering personalized marketing campaigns across multiple channels. Furthermore, we offer a unique opportunity to host live shopping events and individual sessions through live video streaming on your e-commerce site and social media platforms, enhancing customer interaction and sales potential. This multifaceted approach ensures that your brand remains competitive and connected in an ever-evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
AliExpress Yes 
Amazon Yes 
BigCommerce No 
EcomSolid Yes 
Etsy Yes 
GemPages Yes 
LayoutHub Yes 
Magento No 
ParcelWILL Yes 
PrestaShop No 
Primeur No 
Salesforce Agentforce Commerce No 

Integrations

Shopify Yes 
WooCommerce Yes 
AliExpress No 
Amazon No 
BigCommerce Yes 
EcomSolid No 
Etsy No 
GemPages No 
LayoutHub No 
Magento Yes 
ParcelWILL No 
PrestaShop Yes 
Primeur Yes 
Salesforce Agentforce Commerce Yes 

Pricing Details

$4.99 per month
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Ryviu

Founded

2017

Website

ryviu.com

Vendor Details

Company Name

Skeepers

Founded

2012

Country

France

Website

skeepers.io/en/

Product Features

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

Product Features

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Customer Satisfaction

360 Degree Feedback Yes 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

NPS

Review Management

Campaign Management No 
Dashboard No 
Negative Feedback Management No 
Response Management No 
Review Monitoring No 
Review Notification No 
Review Request No 
Sentiment Analysis No 
Social Sharing No 
White Label No 

Alternatives

Alternatives