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Description
Runtriz enhances guest engagement through the use of mobile messaging, emails, and promotional offers designed to boost awareness and attract potential visitors. By showcasing unique features, amenities, and nearby attractions, properties can elevate their profile and foster direct bookings. Once guests secure their reservations, Runtriz provides a suite of solutions that includes options for early check-in, room upgrades, and personalized staff recommendations, all of which can lead to longer stays and increased revenue. Guests are also empowered to initiate direct conversations with staff, allowing them to make special requests related to their accommodations, events, or activities. Engagement doesn’t stop at booking; throughout their stay, guests are supported by Runtriz features like mobile keys, food and beverage ordering, mobile check-in, mobile payment, and chat functions, all contributing to enhanced guest experiences that drive revenue growth. Additionally, during their stay, guests receive timely push notifications that offer customized promotions, information about local attractions, scheduling for amenities, transportation options, and event details. Furthermore, mobile controls for in-room entertainment, lighting, temperature, and electronic devices allow guests to tailor their environment to their preferences, enhancing their overall satisfaction. This comprehensive approach ensures that guests feel valued and connected throughout their entire journey.
Description
Introducing a cutting-edge, all-encompassing cloud-based hospitality solution, iLumio enhances the way hotels interact with their guests throughout their entire journey. From the initial room reservation to selecting entertainment options during their visit, utilizing mobile check-in and digital locks, and finally, the checkout process, it streamlines every interaction. The iLumio Mobile Concierge stands out as the premier digital guest service platform available on mobile devices, facilitating guest relationship management at each phase of their stay, including booking, check-in, preference customization, and post-checkout assistance. Furthermore, iLumio Valet serves as an innovative multimedia digital entertainment and service system, regarded as the leading product in the realm of digital guest services accessible through hotel televisions. Additionally, it is enhanced by a specialized tablet application available in each guest's room, promoting seamless room automation and efficient communication between guests and hotel staff. This comprehensive approach not only elevates guest experiences but also optimizes operational efficiency for the hospitality industry.
API Access
Has API
No
API Access
Has API
No
Integrations
SONIFI
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Runtriz
Founded
2006
Country
United States
Website
www.runtriz.com
Vendor Details
Company Name
iLumio
Country
Poland
Website
ilumioapp.com
