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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

An API Monitoring test using Runscope consists of one or multiple HTTP requests executed in a sequence to assess the availability, speed, and accuracy of an API. During each phase of the test, you can set up Assertions to check the response data and utilize Variables to retrieve information for later requests. A test is considered successful if all assertions are satisfied, whereas it will fail if any assertion does not hold true or if an error occurs, such as issues with the network connection. It’s crucial that your clients are not the ones informing you about service outages or malfunctions. Runscope integrates with your existing notification platforms like PagerDuty, Slack, HipChat, email, webhooks, and others. By actively monitoring your service performance, you can swiftly identify and troubleshoot API issues. Utilize the API Dashboard and daily API Performance Report to stay ahead of sporadic failures before they escalate into significant concerns. Ensure that your API calls' structure and content align with your expectations, as powerful and flexible assertions provide you with comprehensive control over the testing process. With these tools in hand, you can maintain a robust and reliable API experience for your users.

Description

Scritch serves as an AI recovery agent tailored for support and product teams within B2B software organizations. Its software development kit (SDK) links a failed action within an application to a recovery process that analyzes the server's response alongside pertinent read-only data. This process translates the issue into simple terms and solicits information from the user that only they would possess. When a modification is required, Scritch seeks approval and verifies through code that the solution is effective before notifying the user that they can proceed. Teams have the flexibility to outline the tools and repair procedures accessible to the agent. In instances where Scritch is unable to resolve an issue, it compiles a detailed explanation and case history for the support team and can seamlessly transfer the case to associated ticketing and messaging systems. Typical scenarios include issues like rejected invoices, unsuccessful imports or uploads, expired sessions, and access-related problems. Importantly, the product focuses specifically on addressing technical barriers in B2B applications, steering clear of consumer-oriented tasks such as social media ban appeals or content moderation challenges, ensuring that it remains dedicated to enhancing operational efficiency in the business sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

AlertOps Yes 
CA Flowdock Yes 
Desktop.com Yes 
Discord No 
Intercom No 
Jira No 
Keen Yes 
Linear No 
Slack No 
Squadcast Yes 
Stackreaction Yes 
Wufoo Yes 
Zapier Yes 
Zendesk No 
Zenduty Yes 
Zoho Directory Yes 

Integrations

AlertOps No 
CA Flowdock No 
Desktop.com No 
Discord Yes 
Intercom Yes 
Jira Yes 
Keen No 
Linear Yes 
Slack Yes 
Squadcast No 
Stackreaction No 
Wufoo No 
Zapier No 
Zendesk Yes 
Zenduty No 
Zoho Directory No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

$0.25/recovery
The first 25 recoveries are free with no card required. After adding a card, recoveries remain free for 14 days; afterward, successful recoveries cost $0.25 each. No per-seat charge or monthly minimum; a monthly spend cap is set by the customer ($50 default). Enterprise plans are priced by recovery volume and can run on the customer's servers.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Runscope

Founded

2013

Country

United States

Website

www.runscope.com

Vendor Details

Company Name

Okapi Works

Country

Belgium

Website

scritch.xyz/

Product Features

API Testing

Functional Testing No 
Fuzz Testing No 
Load Testing No 
Penetration Testing No 
Runtime and Error Detection No 
Security Testing No 
UI Testing No 
Validation Testing No 

Automated Testing

Hierarchical View No 
Move & Copy Yes 
Parameterized Testing Yes 
Requirements-Based Testing No 
Security Testing No 
Supports Parallel Execution Yes 
Test Script Reviews No 
Unicode Compliance No 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Alternatives

Alternatives

No Alternatives