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support

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Description

Rundeck facilitates runbook automation by granting self-service access to operational functions that were once restricted to subject matter experts. This empowers a broader range of users to handle tasks such as incident management, maintaining business continuity, and managing service requests, thereby distributing the operational workload among colleagues. The Rundeck Community edition is designed for small teams and is available for free download, allowing users to stay updated with the latest community insights. By employing runbook automation, engineers can create standardized operating procedures and define automated jobs that integrate existing automation tools, while also enabling safe delegation of these processes through APIs and self-service requests. As a result, team members can now perform critical tasks previously reserved for specialized personnel, enhancing overall efficiency and collaboration. This shift not only streamlines operations but also fosters a more inclusive environment where everyone can contribute to the organization's success.

Description

Small Hours serves as an AI-driven observability platform designed to diagnose server exceptions, evaluate their impact, and direct them to the appropriate personnel or team. You can utilize Markdown or your current runbook to assist our tool in troubleshooting various issues effectively. We offer seamless integration with any stack through OpenTelemetry support. You can connect to your existing alerts to pinpoint critical problems swiftly. By linking your codebases and runbooks, you can provide necessary context and instructions for smoother operations. Rest assured, your code and data remain secure and are never stored. The platform intelligently categorizes issues and can even generate pull requests as needed. It is specifically optimized for enterprise-scale performance and speed. With our 24/7 automated root cause analysis, you can significantly reduce downtime while maximizing operational efficiency, ensuring your systems run smoothly at all times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apache Sentry No 
Datadog No 
Digital.ai Release Yes 
Edge Delta Yes 
GitHub No 
Honeycomb No 
LOGIQ Yes 
Markdown No 
New Relic No 
Notion No 
Omnistrate Yes 
OpenTelemetry No 
Opsera Yes 
Slack No 
Sweagle Yes 
TaskCall Yes 
emma Yes 
n8n Yes 

Integrations

Apache Sentry Yes 
Datadog Yes 
Digital.ai Release No 
Edge Delta No 
GitHub Yes 
Honeycomb Yes 
LOGIQ No 
Markdown Yes 
New Relic Yes 
Notion Yes 
Omnistrate No 
OpenTelemetry Yes 
Opsera No 
Slack Yes 
Sweagle No 
TaskCall No 
emma No 
n8n No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Rundeck

Founded

2013

Country

United States

Website

www.rundeck.com

Vendor Details

Company Name

Small Hours

Country

United States

Website

www.smallhours.dev/

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Workload Automation

Alerts / Notifications Yes 
Audit Trails Yes 
Business Process Management No 
Cross-Platform Scheduling Yes 
Dashboard Yes 
Data Analysis / Visualization No 
Event-Triggers Yes 
Load Balancing Yes 
Resource-Based Scheduling Yes 
Robotic Process Automation (RPA) No 
Workflow Foundation Support Yes 

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