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Average Ratings 0 Ratings
Description
Runbear empowers teams to rapidly build AI-powered agents without any coding, seamlessly integrating them into widely used communication platforms such as Slack, Teams, Discord, and HubSpot. The platform enables users to deploy specialized AI assistants connected to models like OpenAI, Claude, and Gemini, enhanced by integrations with knowledge sources including Google Drive, Notion, and Confluence to keep content updated automatically. Runbear’s flexible multi-agent management lets organizations customize AI experiences for different teams, improving productivity and collaboration across departments. Key features include automating meeting prep, generating PRDs from Slack threads, querying databases with natural language, and triggering workflow automation through Zapier—all directly from chat environments. The product is designed to simplify complex workflows by reducing repetitive tasks and providing instant, context-aware AI responses to common questions. Companies across various industries praise Runbear for its intuitive interface, seamless setup, and transformative impact on team communication and efficiency. Additionally, Runbear supports compliance with enterprise-grade security standards such as SOC2. This makes it a reliable choice for businesses looking to incorporate AI assistants while maintaining data integrity and privacy.
Description
Empower your contact centre agents with intelligent customer journey orchestration and conversational guidance.
Our clients most-used features:
Next Best Action - Make sure agents are recommending the right product or service to every customer, at the right moment in time.
Intelligent Conversational Guidance - Guide each of your agents to create the best outcome for every customer and contact point.
Behavioural Science - Use data-driven behavioural nudges inform agents not just what to say, but how to say it, to drive the ideal customer experience and desired outcome.
Simple No-code Interface - Our platform is delivered using a powerful point-and-click interface, reducing the need for expensive specialist resources.
API Access
Has API
API Access
Has API
Integrations
Claude
Confluence
Discord
Gemini
Gemini Enterprise
Google Drive
HubSpot CRM
HubSpot Customer Platform
LangChain
Microsoft Teams
Integrations
Claude
Confluence
Discord
Gemini
Gemini Enterprise
Google Drive
HubSpot CRM
HubSpot Customer Platform
LangChain
Microsoft Teams
Pricing Details
$79 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Runbear
Founded
2023
Country
United States
Website
runbear.io
Vendor Details
Company Name
The Modular Analytics Company
Founded
2018
Country
United Kingdom
Website
www.tmac.ai/solutions/customer-journey-orchestration
Product Features
Product Features
Sales Coaching
Assessments
Audio / Video Conferencing
Built-In Course Authoring
Call Recording
Gamification
Goal Setting / Tracking
Learning Plans
Onboarding
Performance Metrics