Average Ratings 2 Ratings
Average Ratings 1 Rating
Description
Effortlessly connect and interact with your audience through intelligent chat features such as polls, scheduled messages, video conferencing, and Q&A sessions. Designed exclusively for members, this platform ensures that only authorized participants can access or engage in the group chat interactions. It is particularly effective in private group discussions. Established in December 2012, RumbleTalk set out to modernize chat rooms in the digital age after struggling to find a mobile-friendly option. The company continues to expand as communities worldwide embrace the benefits of group chats. Currently, Team RumbleTalk comprises remote employees located in the United States, Tel Aviv, Russia, and India, contributing to its global reach. Additionally, a public group chat can be managed by an appointed administrator who oversees the conversation and has the ability to perform specific tasks, such as screening messages before they are published using the Moderated Chat feature, enhancing the quality of discussions. This system promotes a more organized and controlled chatting environment for all members involved.
Description
Live chat allows you to collect customer data and make connections in real-time. Our live chat, engagement, and customer management solutions allow you to control all your online conversations. Keep track of visitors' first party data and analyze interactions using reporting, queueing, and workflows. Natural language understanding chatbots can be deployed to intelligently greet visitors, answer questions, triage leads and create tickets. They can also capture custom data and automate back-end processes like order status lookup and appointment setting. Your customers can communicate directly with you via messaging, regardless of where they are located. Customers can reach you via web messaging, WhatsApp Messenger, Facebook Messenger, Twitter and text messaging. Your website can enable scheduled or immediate calls to extend your customer reach. Agents can use the Velaro console to take chats or phone calls.
API Access
Has API
No
API Access
Has API
No
Integrations
Facebook
No
Google Analytics
No
LinkedIn
No
NetSuite
No
Parsey
No
Salesforce Agentforce Service
No
WordPress
No
X (Twitter)
No
Zendesk
No
Integrations
Facebook
Yes
Google Analytics
Yes
LinkedIn
Yes
NetSuite
Yes
Parsey
Yes
Salesforce Agentforce Service
Yes
WordPress
Yes
X (Twitter)
Yes
Zendesk
Yes
Pricing Details
$14.00/month
Free Trial
Yes
Free Version
No
Pricing Details
$19.95 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RumbleTalk
Founded
2012
Country
Israel
Website
www.rumbletalk.com
Vendor Details
Company Name
Velaro
Founded
2000
Country
United States
Website
www.velaro.com
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
No
Website Visitor Tracking
Yes
Product Features
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
Yes
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
Yes
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
Yes