Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.
Description
Our services are available around the clock, all year long, delivering tailored solutions as a call center, virtual office, and live answering service for enterprises in every sector. As a leading messaging service, we cater to businesses nationwide. Just tell us your requirements, and we will create a customized solution that suits your needs. From a small office in the San Fernando Valley to a sprawling corporation in Northern California, our team of skilled agents is equipped to handle your incoming calls. With a courteous and well-trained operator ready to assist, you can have confidence that we will effectively capture leads, respond to inquiries, process orders, or simply relay messages. We aim to provide every caller with a personal yet professional experience whenever they reach out to us. Additionally, we take pride in offering bilingual answering services to better serve a diverse clientele. Our commitment is to ensure that every interaction reflects the high standards of your business.
API Access
Has API
No
API Access
Has API
No
Integrations
8am MyCase
Yes
Amazon Q
Yes
Aserto
Yes
BlueFlag Security
Yes
BuildVu
Yes
Dash
Yes
DataGrip
Yes
DynamicPDF API
Yes
E6 TRITIUM
Yes
EditPlus
Yes
Integrations
8am MyCase
No
Amazon Q
No
Aserto
No
BlueFlag Security
No
BuildVu
No
Dash
No
DataGrip
No
DynamicPDF API
No
E6 TRITIUM
No
EditPlus
No
Pricing Details
$349 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Ruby Receptionists
Country
United States
Website
www.ruby.com
Vendor Details
Company Name
Tel-Us Call Center
Country
United States
Website
www.tel-us.com
Product Features
Live Chat
Canned Responses
No
Customizable Branding
No
Geo Targeting
No
Offline Form
No
Proactive Chat
No
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
No