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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

Description

You can enjoy all the advantages of having a receptionist without the need to recruit another part-time or full-time employee. Our virtual receptionist service provides you with a real, live person capable of answering your calls, scheduling appointments, and managing any reception tasks you require. Understanding the effort you put into earning your income, we, as a family-owned business, recognize that every dollar is significant. If your small business is unable to allocate funds for a full-time receptionist, our virtual option offers a budget-friendly solution. With this service, you are only charged for the time you utilize, ensuring you don’t waste any money. A virtual receptionist can streamline your schedule and handle your calls in a professional manner, allowing you to focus more on expanding your business. By opting for our live virtual receptionist, you can save money while still benefiting from a professional service at a much lower cost than hiring a new employee. Additionally, you have the flexibility to select when to use the service, ensuring that you only pay for what you actually need, providing you with both convenience and value. This way, you can maintain a high level of customer service without the financial burden of a full-time hire.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

2Captcha Yes 
BlueFlag Security Yes 
BuildVu Yes 
BypassCaptcha.com Yes 
CTRLpotato Yes 
CodeFactor Yes 
Codeanywhere Yes 
Contrast Security Yes 
Crypto APIs Yes 
Dash Yes 
DataGrip Yes 
E6 TRITIUM Yes 
Gemma 2 Yes 
IPLocate Yes 
Parasoft Yes 
PostgresML Yes 
Queue-Fair Yes 
TinyPNG Yes 
ZeroPath Yes 

Integrations

2Captcha No 
BlueFlag Security No 
BuildVu No 
BypassCaptcha.com No 
CTRLpotato No 
CodeFactor No 
Codeanywhere No 
Contrast Security No 
Crypto APIs No 
Dash No 
DataGrip No 
E6 TRITIUM No 
Gemma 2 No 
IPLocate No 
Parasoft No 
PostgresML No 
Queue-Fair No 
TinyPNG No 
ZeroPath No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Pricing Details

$39.95 one-time payment
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Ruby Receptionists

Country

United States

Website

www.ruby.com

Vendor Details

Company Name

Sunshine Communication Services

Founded

2015

Country

India

Website

www.sunshine1.com/answering-services/virtual-receptionist/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Alternatives

Alternatives