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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ruby is here to handle your incoming calls and engage with your website visitors, allowing you to concentrate on running your business. We never take sick days or vacations, ensuring that we are always available. Whether you need full-time support or assistance on an as-needed basis, Ruby’s virtual receptionists are ready to enhance every interaction with your customers. Acting as a seamless extension of your team, Ruby provides services such as call answering, routing, transferring, customer intake, and message delivery, all included in the package. You can direct calls to Ruby, transfer them to yourself, or to any designated number with our call forwarding feature. With a simple tap, you can have us hold calls, or designate Ruby as your backup—where we’ll step in only when you’re unavailable. You can easily update our receptionists with your preferred call answering guidelines using the status function, synchronize Ruby’s call handling with your daily schedule through calendar integration, and specify any messages you want us to convey to your callers, ensuring a tailored communication experience. By choosing Ruby, you’re not just getting a service; you’re gaining a dedicated partner committed to enhancing your customer interactions.

Description

Specialty Answering Service stands out as a premier call center provider, assisting rapidly expanding companies in closing sales while offering exceptional live customer support around the clock. With friendly virtual receptionists and personalized call management, SAS ensures a remarkable virtual office experience. Currently, thousands of small businesses are taking advantage of our services, and our live-operator answering service is recognized as a leader in the field. We handle everything from message taking and phone orders to bilingual services and comprehensive virtual office solutions. It's interesting to note that 81% of organizations known for excellent customer service have a competitive edge over their rivals. You can trust that we consistently deliver the utmost quality care to your clientele. Understanding the importance of keeping expenses low, we offer our services at prices that suit any financial plan. Our team is dedicated to collaborating with you to develop a customized strategy that aligns perfectly with the unique needs of your business. With our expertise and commitment, we strive to enhance your customer interactions and support your growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aruba Jelastic Cloud Yes 
Aspecto Yes 
Best Captcha Solver Yes 
BlueFlag Security Yes 
BuildVu Yes 
Cloudimage Yes 
Codeanywhere Yes 
Crypto APIs Yes 
DataGrip Yes 
Facebook No 
Google No 
Homebrew Yes 
IPLocate Yes 
JsonWHOIS Yes 
Parasoft Yes 
Parse Yes 
PostgresML Yes 
Queue-Fair Yes 
Tinify CDN Yes 
WithoutBG Yes 

Integrations

Aruba Jelastic Cloud No 
Aspecto No 
Best Captcha Solver No 
BlueFlag Security No 
BuildVu No 
Cloudimage No 
Codeanywhere No 
Crypto APIs No 
DataGrip No 
Facebook Yes 
Google Yes 
Homebrew No 
IPLocate No 
JsonWHOIS No 
Parasoft No 
Parse No 
PostgresML No 
Queue-Fair No 
Tinify CDN No 
WithoutBG No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Pricing Details

$34 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ruby Receptionists

Country

United States

Website

www.ruby.com

Vendor Details

Company Name

SAS

Founded

1985

Country

United States

Website

www.specialtyansweringservice.net/answering-services/

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Alternatives