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Average Ratings 671 Ratings

Description

Enhancing hotel bookings, brand identity, and retention rates hinges significantly on effective guest engagement. By optimizing your online presence and communication strategies, you can foster meaningful interactions and provide an exceptional experience for your guests. Utilizing platforms like social media, delivering clear messaging, and leveraging data are essential for bolstering guest engagement. This concept closely resembles customer engagement, as it involves the hotel brand actively communicating with guests through various marketing channels to maintain their involvement throughout their journey. The overarching goal of this approach is to cultivate enduring relationships with clients, which in turn boosts brand loyalty, increases bookings, and strengthens customer connections. For hotels, prioritizing guest engagement is crucial, as it allows you to shape clients’ purchasing behaviors online while also gathering valuable personal information that can generate leads. Effective engagement not only enhances the guest experience but also positions your hotel for long-term success in a competitive market.

Description

SiteMinder's online hotel booking engine is highly-converting and allows you to increase bookings on your hotel website while reducing dependence on third-party sales channels. Get more direct online bookings without any commission. Make it easy for your guests to book. It's a simple 2-step process. Mobile-friendly, so guests can book from any device. Modern and sleek design allow you to visually present the hotel's offerings in the best possible way. Automated entry eliminates manual entry and guesswork. SiteMinder's platform helps you reach, attract and convert more visitors. SiteMinder's #1 ranking Booking Engine brings the demand right to your door. This is your chance to take control of your hotel bookings.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

5stelle* No 
Cangooroo Booking Engine No 
Cendyn CMS No 
Cendyn Loyalty No 
Clock PMS+ No 
Duve No 
IDeaS G3 RMS No 
LodgIQ No 
OpenKey No 
RDPWin No 
ResLogic No 
RezExpert No 
RoomPriceGenie No 
Strata Maverics Platform No 
TSS Rhea No 
Tashi No 
TrustYou No 
UpsellGuru No 
happyhotel No 

Integrations

5stelle* Yes 
Cangooroo Booking Engine Yes 
Cendyn CMS Yes 
Cendyn Loyalty Yes 
Clock PMS+ Yes 
Duve Yes 
IDeaS G3 RMS Yes 
LodgIQ Yes 
OpenKey Yes 
RDPWin Yes 
ResLogic Yes 
RezExpert Yes 
RoomPriceGenie Yes 
Strata Maverics Platform Yes 
TSS Rhea Yes 
Tashi Yes 
TrustYou Yes 
UpsellGuru Yes 
happyhotel Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$56 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Routier

Founded

2015

Country

Israel

Website

www.routier.io

Vendor Details

Company Name

SiteMinder

Founded

2006

Country

Australia

Website

www.siteminder.com

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management Yes 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program Yes 
Maintenance Management Yes 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking No 
Point of Sale (POS) No 
Reservations Management No 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Product Features

Hospitality Property Management

Built-in Accounting No 
CRM No 
Catering No 
Employee Management No 
Extended Stay No 
Front Office Management No 
GDS / OTA Integration No 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management No 
Loyalty Program No 
Maintenance Management No 
Marketing Automation No 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) No 
Reservations Management Yes 
Reviews Management No 
Single Property Yes 
Vacation Rental No 

Hotel Channel Management

Inventory Management Yes 
Kill Switch Yes 
Promotions Management No 
Rate Management Yes 
Reservations Management Yes 
Restriction Management Yes 

Reservations

Activities Booking No 
Booking Notes No 
CRM Yes 
Customer Support Yes 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management Yes 
Rate Management Yes 
Room Booking Management Yes 
Third Party Booking Yes 

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