Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
RotatorSurvey is a versatile software application for Windows designed to facilitate the creation, processing, and analysis of surveys of all types and sizes, accommodating various data collection methods. Whether you are executing a CATI phone survey, a face-to-face CAPI-offline-mobile survey, a self-administered online survey, or even a traditional Paper and Pencil Interview, this single application can manage it all efficiently. Tailored for researchers, market analysts, and public opinion agencies, RotatorSurvey offers a cost-effective solution that does not compromise on quality or productivity. This software is recognized as one of the leading survey tools in the industry today, notable for its user-friendly interface, remarkable intelligence, and competitive pricing. Utilizing our survey application enhances your speed, efficiency, and productivity compared to conventional online survey SaaS services. Furthermore, you will benefit from robust security measures, ensuring confidentiality and complete control over your data throughout the survey process, making it an indispensable tool for any research-focused organization.
Description
In today's highly competitive global business environment, attracting new customers and strengthening loyalty to existing customers is a challenge. Contact centers are expected to deliver the maximum positive results. How can you survey this? Pointel Survey360 simplifies the process. Survey360 allows you to create and conduct surveys in order to collect customer feedback and customer experience data. You will receive accurate, detailed information about customer expectations and contact centers operations. This data can be analyzed quickly to help you retain and gain new customers.
Pointel Survey360 won the Gold Award for Most Innovative Technology at the 17th Contact Center World Awards. We are proud to have won the competition with over 2000 participants from 80 countries in the contact center industry.
API Access
Has API
No
API Access
Has API
No
Integrations
Microsoft Excel
Yes
Microsoft PowerPoint
Yes
Microsoft Word
Yes
Salesforce
No
Integrations
Microsoft Excel
No
Microsoft PowerPoint
No
Microsoft Word
No
Salesforce
Yes
Pricing Details
$49 per user per year
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Rotator Software
Founded
2003
Country
Venezuela
Website
rotatorsurvey.com
Vendor Details
Company Name
Pointel
Founded
1999
Country
United States
Website
www.pointel.com
Product Features
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
Yes
Question Branching
Yes
Question Library
No
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No