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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The user-friendly self-service portal empowers suppliers to enter their own background details, placing the onus on them to ensure the accuracy and quality of the information provided. Suppliers are also responsible for fulfilling compliance requirements by uploading their accreditations, certifications, and product or service catalogues directly. SIM simplifies the process for category managers to access the most current supplier data, enabling them to pinpoint any shortcomings in service that could potentially disrupt business operations. With comprehensive visibility into the supply chain, procurement teams can make quicker decisions, enhance their investments, manage risk and compliance effectively, and strengthen their negotiating stance. By gaining deeper insights into supplier dynamics, organizations can conduct more sophisticated analyses beyond conventional reporting, thereby instilling greater confidence in procurement decisions. SIM captures the entire history of supplier interactions, covering everything from the onboarding of new suppliers to the ongoing monitoring of performance and risk assessment. This thorough record-keeping ensures that businesses maintain a clear understanding of their supplier relationships over time.

Description

ServiceNetwork™, which unifies and simplifies contract service for Authorizers and Service Providers, is called ServiceNetwork. A program to manage and onboard a provider network. It also allows you to view and track services in progress. An Authorizer will guide you through the process of receiving, servicing, reporting back, and setting up a workflow. A portal that allows consumers to request services, choose locations, schedule appointments, and track service status. Appointment scheduling and consumer engagement. Connection to the Service Provider network. Qualification of the provider and the location. Technician-led workflows. Adjudication and resolution. There are more than 2000+ walk-in service centers in North America and mail-in depots. The majority of these locations are owned by large and medium-sized retail brands. These service providers are already available on our platform and can be quickly onboarded. You can add additional partners through our provider portal, our application, or integrate through our service provider API.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Alfresco Digital Business Platform
Genpact Cora
PwC Connected Solutions

Integrations

Alfresco Digital Business Platform
Genpact Cora
PwC Connected Solutions

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Rosslyn

Founded

2005

Country

United Kingdom

Website

www.rosslyndatatech.com/solutions/procurement-solutions/supplier-information-management/

Vendor Details

Company Name

ServiceCentral

Founded

1991

Country

United States

Website

servicecentral.com/products/servicenetwork/

Product Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Alternatives

Alternatives

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ServiceManager

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