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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Rootly redefines incident management with a fully integrated, AI-powered platform designed to simplify and accelerate the entire reliability workflow. From intelligent on-call management to automated incident response and retrospectives, it eliminates repetitive tasks so engineers can focus on problem-solving. The platform’s AI SRE module performs real-time root cause analysis, suggests fixes, and predicts resolution steps based on millions of real-world incidents. Through seamless integrations with Slack, Microsoft Teams, Jira, and Zoom, Rootly embeds reliability directly into team workflows. Its automation engine streamlines communication, tracking, and reporting, cutting resolution times by up to 50%. Built for scalability, Rootly adapts to teams of any size—from startups to Fortune 500 enterprises—without sacrificing simplicity. Users can also publish automated status pages to keep customers informed and reduce inbound support. With award-winning support and reliability baked in, Rootly enables organizations to strengthen uptime, operational efficiency, and engineering wellness.

Description

Workplace incidents related to security and safety happen regularly, making it essential for organizations to take a proactive approach in investigating and managing these occurrences before they turn into larger, often public issues that can tarnish their brand and reputation. From something as minor as a malfunctioning light bulb in a parking area to severe situations like an active shooter, it is crucial that incidents are effectively managed, thoroughly investigated, analyzed, and documented so that appropriate measures can be taken. By gaining insight into how security personnel perform their daily tasks, companies can enhance operational efficiencies and reduce costs. Utilizing configurable questions, immediate notifications, computer-aided dispatch, and intelligent narratives along with site-specific documentation, images, and videos allows for a comprehensive understanding of how events develop. Each action taken during and following an incident carries significant implications, empowering organizations to make well-informed, data-driven decisions regarding their resources, staffing, and reporting strategies, ultimately fostering a safer workplace environment. This focus on both proactive and reactive measures can significantly improve an organization's ability to handle unforeseen challenges effectively.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Confluence Yes 
Fivetran Yes 
Freshdesk Yes 
HashiCorp Vault Yes 
Heroku Yes 
IsDown Yes 
Jira Yes 
Linear Yes 
Microsoft Teams Yes 
Notion Yes 
OneLogin Yes 
PagerDuty Yes 
Rippling Yes 
SendGrid Yes 
ServiceNow Yes 
SureView No 
SwiftConnect No 
Trello Yes 
Webex Connect Yes 
Zoom Yes 

Integrations

Confluence No 
Fivetran No 
Freshdesk No 
HashiCorp Vault No 
Heroku No 
IsDown No 
Jira No 
Linear No 
Microsoft Teams No 
Notion No 
OneLogin No 
PagerDuty No 
Rippling No 
SendGrid No 
ServiceNow No 
SureView Yes 
SwiftConnect Yes 
Trello No 
Webex Connect No 
Zoom No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Rootly

Founded

2020

Country

United States

Website

rootly.com

Vendor Details

Company Name

AMAG Technology

Country

United States

Website

www.amag.com/incidentmanagement

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Incident Response

Attack Behavior Analytics No 
Automated Remediation No 
Compliance Reporting No 
Forensic Data Retention No 
Incident Alerting No 
Incident Database No 
Incident Logs No 
Incident Reporting No 
Privacy Breach Reporting No 
SIEM Data Ingestion / Correlation No 
SLA Tracking / Management No 
Security Orchestration No 
Threat Intelligence No 
Timeline Analysis No 
Workflow Automation No 
Workflow Management No 

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

Product Features

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting No 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Alternatives

Alternatives