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Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
Description
roommaster is a complete hospitality management system trusted by thousands of hotels globally to streamline operations and drive profitability. Built on more than 30 years of industry expertise, it provides hoteliers with an intuitive platform that brings together PMS, booking engine, channel manager, and payments. Its tools simplify property management by reducing clicks, automating workflows, and enabling secure access anytime, anywhere. Features like AI-driven pricing intelligence, a guest-facing mobile app, and an AI concierge empower hotels to improve guest experiences while maximizing revenue. Independent hotels, groups, resorts, motels, and even parks benefit from the platform’s scalability and customization. With proven results such as 58% more direct bookings and faster check-in times, roommaster has become a long-term partner for properties worldwide. Its marketplace ecosystem integrates with over 100 hospitality solutions, from door locks to accounting platforms, ensuring hotels can tailor their tech stack. By providing expert 24/7 support and a user-friendly system, roommaster helps hotels focus on guests while improving operational performance.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Akia
Yes
QuickBooks Online
Yes
AFAS Software
Yes
Canary Digital Tipping
No
DATEV
Yes
DigitalGuest
Yes
Epos Now
Yes
Event Temple
Yes
FLEXIPASS
Yes
InTouch Data
No
Integrations
Akia
Yes
QuickBooks Online
Yes
AFAS Software
No
Canary Digital Tipping
Yes
DATEV
No
DigitalGuest
No
Epos Now
No
Event Temple
No
FLEXIPASS
No
InTouch Data
Yes
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Vendor Details
Company Name
roommaster
Founded
1995
Country
United States
Website
roommaster.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
Yes
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
No
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
Yes
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
Yes
