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Description
RoomRaccoon is an innovative all-in-one Hotel Management System trusted by thousands of independent properties across the globe.
The powerful cloud-based system harnesses smart automation to streamline property operations, boost revenue and enhance the guest experience.
With RoomRaccoon, hoteliers can access a property management system, channel manager, booking engine and payment platform – all in one place! Other features include housekeeping management, revenue management, upselling, online check-in, and more.
It is also intuitive and simple to use and offers outstanding support, should you need it.
Try it for free for 14 days.
Description
Zurich Systems is a technology provider focused on hotel solutions, particularly in Global Distribution System (GDS) reservations as well as channel management for various types of accommodations, including independent hotels, hotel groups, inns, and resorts. With their GDS service, they link properties to more than 500,000 travel agents globally and a variety of corporate booking platforms, allowing for an extensive market presence. Noteworthy aspects of their service include the ability to activate GDS access within 48 hours, the absence of setup and monthly fees, no minimum payment obligations, and a lack of long-term contracts. The business model they utilize is performance-driven, meaning hotels receive payments only after guests have checked out. Furthermore, Zurich Systems boasts compatibility with over 60 channel managers and property management systems, and provides an easy-to-use web-based control panel for managing rates and availability efficiently. They also offer additional services such as complimentary corporate and net rate agreement setups, consortia/RFP/Lanyon services, and travel agency commission processing settlements at no extra charge, ensuring a comprehensive support system for their clients. This approach not only simplifies hotel management but also enhances revenue opportunities for their customers, making Zurich Systems a pivotal player in the hotel technology landscape.
API Access
Has API
Yes
API Access
Has API
No
Integrations
AFAS Software
Yes
CHIDESK
Yes
DigitalGuest
Yes
Duve
Yes
Expedia
Yes
GuestRevu
Yes
HiJiffy
Yes
Lighthouse
Yes
QuickBooks Online
Yes
Salto
Yes
Integrations
AFAS Software
No
CHIDESK
No
DigitalGuest
No
Duve
No
Expedia
No
GuestRevu
No
HiJiffy
No
Lighthouse
No
QuickBooks Online
No
Salto
No
Pricing Details
$180
Price dependent on the number of rooms and RoomRaccoon subscription tier.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
RoomRaccoon
Founded
2017
Country
Netherlands
Website
roomraccoon.com
Vendor Details
Company Name
Zurich Systems
Founded
2006
Website
www.zurichsystems.com
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
Yes
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
Yes
Vacation Rental
Yes
Hostel Management
Cash Drawer Management
Yes
Dorms
Yes
Employee Management
No
GDS / OTA Integration
Yes
Housekeeping Management
Yes
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Price Optimization
Yes
Private Rooms
Yes
Reservations Management
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
Yes
Promotions Management
Yes
Rate Management
Yes
Reservations Management
Yes
Restriction Management
Yes
Vacation Rental
Contact Management
No
Fee / Commission Management
No
Guest Reviews / Ratings
No
Housekeeping Management
Yes
Lead Management
No
Owner Statements
No
Payment Processing
Yes
Property Database
No
Reservations Management
Yes
Vendor Management
Yes
Work Order Management
No
Product Features
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
