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Description
Roeville t4 is an advanced tour management and reservation platform created specifically for coach tour operators looking to manage bookings, customer communications, routing, and financial operations from a single system. Powered by the SAP Advantage Database Server, the software delivers the scalability, security, and performance required to support large passenger volumes and complex tour operations across the travel industry. The platform handles every stage of the customer journey, from initial enquiries and reservations to payment processing, documentation, reporting, and post-booking management. Integrated with Roeville’s WebRes e-commerce solution, t4 enables customers and travel agents to book holidays and excursions online using computers, smartphones, and tablet devices. The system includes extensive operational tools such as rooming lists, interchange routing, seat planning, hotel contracting, loyalty programs, voucher management, travel insurance handling, and marketing data extraction capabilities. Businesses can also generate financial reports, monitor sales activity in real time, process payments through multiple gateways, and integrate with Sage accounting systems for improved financial management. t4 supports multi-brand and multi-branch operations, allowing companies to manage different business units from one centralized environment while maintaining separate branding and merchant accounts. The software also features a comprehensive audit trail, automated scheduling tools, SMS and email marketing integrations, and advanced routing applications for operational planning. Users benefit from customizable reporting tools and SQL-based data extraction features that make it easier to analyze booking trends, customer history, and business performance.
Description
Atlanta, 07 May 2007: Vail Resorts, Inc. (VRI), which operates five prominent ski resorts in the United States, has selected IBS’ Tour Partner™ system as the cornerstone for their initiative to consolidate and enhance the essential reservations systems of the company. At present, VRI relies on six distinct systems to manage the various product offerings, including Lift Tickets and Air Inclusive Vacation Packages. Scott Gustlin, VRI's Director of Marketing Technology, commented, “After a thorough search, we discovered Tour Partner™ as the ideal reservations application to unify our multiple inventory systems. This solution will significantly aid our efforts to optimize operations across our various business divisions.” Peter Krebs, COO of IBS Software Services Americas, Inc., described the Vail Resorts project as a prominent and thrilling undertaking, expressing enthusiasm about collaborating with such a distinguished client. The integration is expected to provide VRI with improved efficiency and a more cohesive service experience for its customers.
API Access
Has API
No
API Access
Has API
No
Integrations
ANIXE Resfinity
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Roeville Computer Systems
Website
www.roeville.com
Vendor Details
Company Name
IBS Software Services
Website
www.ibsplc.com/news/vail-resorts-selects-ibs-tour-partner
Product Features
Tour Operator
Accommodation Booking
No
Activities Booking
Yes
Central Reservation System
No
Coach Booking
Yes
Custom Packages
No
Customer Management
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Product Features
Tour Operator
Accommodation Booking
Yes
Activities Booking
Yes
Central Reservation System
No
Coach Booking
No
Custom Packages
No
Customer Management
No
GDS / OTA Integration
No
Itinerary Creation
No
Multi-Day Tours
No
Payment Processing
No
Price / Margin Management
No
Promotions Management
No
Quote Management
No
Reservations Management
No
Vendor Management
No
Website Management
No
Travel Agency
Central Reservation System
No
Customer Database
No
Flight Booking
Yes
GDS / OTA Integration
No
Itinerary Creation
No
Marketing Management
No
Payment Processing
No
Promotions Management
No
Quote Management
No
Rental Car Reservations
Yes
Single / Group Reservations
Yes
