Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Do you know that 70% of customer-facing projects fail in the first 90 days? Reasons: delay in time-to-value, poor customer experience & sluggish implementation.
Rocketlane is purpose-built for customer projects. It accelerates time-to-value, brings consistency in your execution, and elevates the CX.
It uniquely combines project management, document collaboration & communication to help you impress customers & keep them accountable, get visibility across projects & manage resources. Try now.
Description
Enhance the lifetime value of your customers with VENMATE, the comprehensive platform designed to foster satisfaction, boost retention, and drive growth. Achieve a holistic understanding of your clientele, anticipate their needs, and transform each customer into a loyal advocate. Delve into detailed insights regarding customer behaviors and preferences to improve their overall satisfaction and loyalty. Optimize your customer success initiatives to increase operational efficiency while delivering remarkable experiences. Improve your financial performance by minimizing customer churn and maximizing opportunities for upselling. Expedite your path to value with VENMATE’s efficient onboarding and implementation features. Our platform guarantees you will not lose sight of tasks, utilizing structured playbooks to facilitate a smooth onboarding experience. Consolidate your customer data from various applications, allowing your customer success team to document every interaction effortlessly using VENMATE. Effectively guide customers throughout their journey while collecting essential feedback to refine and enhance their experiences. By continuously adapting based on this feedback, you can ensure your customers feel valued and understood.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Boomerang
Gmail
Google Forms
Hotjar
HubSpot CRM
HubSpot Customer Platform
Jira
Konnectify
Pendo
Integrations
Salesforce
Boomerang
Gmail
Google Forms
Hotjar
HubSpot CRM
HubSpot Customer Platform
Jira
Konnectify
Pendo
Pricing Details
$19/month/user
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Rocketlane
Founded
2020
Country
United States
Website
www.rocketlane.com
Vendor Details
Company Name
VENMATE
Founded
2023
Country
Germany
Website
www.venmate.net
Product Features
Professional Services Automation
Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
Project Management
Agile Methodologies
Budget Management
Client Portal
Collaboration Tools
Cost-to-Completion Tracking
Customizable Templates
Gantt Charts
Idea Management
Kanban Board
Milestone Tracking
Portfolio Management
Resource Management
Time & Expense Tracking
Traditional Methodologies
Product Features
Customer Success
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis