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Average Ratings 25 Ratings

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support

Description

Rocketlane is an AI-powered professional services automation platform designed to help modern delivery teams run projects, resources, finances, and customer experiences from one system. The platform brings together project delivery, business operations, people management, profitability tracking, customer collaboration, account intelligence, and AI agents. Rocketlane helps teams standardize execution while still creating tailored delivery experiences for each customer. Its templates can use CRM data, past projects, and best practices to launch projects faster and more consistently. Rocketlane’s automations manage approvals, nudges, escalations, follow-ups, and governance rules so teams can keep delivery moving without manual overhead. Nitro, Rocketlane’s AI agent layer, gathers context from SOWs, emails, calls, and customer interactions to generate project plans, documents, handoffs, discovery materials, and customer-ready workflows. The platform also supports resourcing by surfacing the right people based on availability, skills, workload, project context, allocation policies, and cost limits. Financial visibility features help teams monitor utilization, margins, budget risks, revenue leaks, timesheets, expenses, and profitability while delivery is still in progress. By combining project execution, resource planning, profitability management, client portals, customer intelligence, workflow automation, and agentic AI, Rocketlane helps service teams deliver faster value with stronger operational control.

Description

Syncro is the integrated business platform for running a profitable MSP. Enjoy PSA, RMM, and remote access in one affordable package. PLUS! Integrations to 50+ MSP and business tools you also love and use amp your efficiency even more. Syncro pricing is refreshingly simple—one flat fee for all PSA, RMM, and remote access features. Unlimited endpoints, no contracts, no minimums.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Zapier Yes 
ACH Payments No 
Descartes ShipRush No 
Dropbox No 
Flowroute No 
Google Calendar No 
Google Workspace No 
Hudu No 
MSP360 Managed Backup No 
Mailchimp No 
Malwarebytes No 
Microsoft 365 No 
QuickBooks Online Advanced No 
ScalePad No 
ScalePad Lifecycle Insights No 
ScalePad Quoter No 
ShipStation No 
Simplesat No 
Tier2 Tickets No 
n8n No 

Integrations

Zapier Yes 
ACH Payments Yes 
Descartes ShipRush Yes 
Dropbox Yes 
Flowroute Yes 
Google Calendar Yes 
Google Workspace Yes 
Hudu Yes 
MSP360 Managed Backup Yes 
Mailchimp Yes 
Malwarebytes Yes 
Microsoft 365 Yes 
QuickBooks Online Advanced Yes 
ScalePad Yes 
ScalePad Lifecycle Insights Yes 
ScalePad Quoter Yes 
ShipStation Yes 
Simplesat Yes 
Tier2 Tickets Yes 
n8n Yes 

Pricing Details

$19/month/user
Rocketlane pricing starts at $19 per team member, per month when billed annually. Choose between Professional, Premium, and Enterprise plans to best suit your customer onboarding needs. Comes with a free 21-day trial.
Free Trial Yes 
Free Version No 

Pricing Details

$129 per user per month
$129 per user per month (Core Plan) or
$179 per user per month (Team Plan)
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Rocketlane

Founded

2020

Country

United States

Website

www.rocketlane.com

Vendor Details

Company Name

Syncro

Founded

2013

Country

United States

Website

syncromsp.com

Product Features

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking No 

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Product Features

Cybersecurity

AI / Machine Learning No 
Behavioral Analytics No 
Endpoint Management Yes 
IOC Verification No 
Incident Management Yes 
Tokenization No 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting No 

Endpoint Detection and Response (EDR)

Behavioral Analytics No 
Blacklisting/Whitelisting No 
Continuous Monitoring Yes 
Malware/Anomaly Detection No 
Prioritization No 
Remediation Management No 
Root Cause Analysis No 

Endpoint Protection

Activity Log No 
Antivirus No 
Application Security Yes 
Behavioral Analytics No 
Device Management Yes 
Encryption No 
Signature Matching No 
Web Threat Management Yes 
Whitelisting / Blacklisting No 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring Yes 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning Yes 
Web Threat Management Yes 
Web Traffic Reporting No 

MSP

Backup Management No 
Billing & Invoicing Yes 
CRM Yes 
Dashboard Yes 
Help Desk Yes 
Issue Management Yes 
Live Chat Yes 
Patch Management Yes 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access Yes 
Remote Systems Monitoring Yes 
Scheduling Yes 

Network Access Control (NAC)

Authentication Yes 
Authorization Yes 
Automated Hotfix / Updates No 
Centralized Policy Management No 
Dashboard Yes 
Device Auto-Provisioning No 
Device Self-Registration No 
Posture Assessment Yes 
Quarantine / Remediation No 
Secure Guest Access No 

Network Security

Access Control Yes 
Analytics / Reporting Yes 
Compliance Reporting No 
Firewalls No 
Internet Usage Monitoring No 
Intrusion Detection System Yes 
Threat Response No 
VPN No 
Vulnerability Scanning Yes 

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools No 
Document Management Yes 
Portfolio Management No 
Project Management No 
Proposal Generation Yes 
Quote Management Yes 
Resource Management Yes 
Time & Expense Tracking Yes 

Remote Support

Diagnostic Tools Yes 
File Transfer Yes 
Live Chat Yes 
Real-time Chat Yes 
Remote Control Yes 
Screen Sharing Yes 
Session Recording Yes 
Session Transfer Yes 
Surveys & Feedback No 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access Yes 
Network Monitoring No 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Alternatives

Alternatives