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Description
Managing high volumes of documents shouldn't mean compromising on personalization or compliance. As regulatory requirements evolve, your organization needs a reliable way to connect with customers across multiple channels without slowing down your daily operations.
We understand the pressure of delivering secure, accurate information at scale.
Rocket® Cypress™ is a modern customer communications management solution designed to help you efficiently compile, personalize, and distribute critical documents from multiple data sources.
- Automate complex workflows: Seamlessly handle document output, print processing, and content management across all your communication channels.
- Maintain strict compliance: Adapt quickly to global privacy regulations using flexible, rules-based policies that protect your brand.
- Deploy your way: Scale effortlessly with architecture that supports both cloud and on-premises environments.
Improve customer retention while significantly reducing your compliance risk. Partner with us to modernize your document delivery strategy today.
Description
ViewCenter by ICM Document Solutions, a scalable document management system, is designed to be accessible from any device that has an Internet connection, whether it's a desktop, laptop, or mobile. It is flexible enough to be used by businesses of all sizes and can be customized to meet specific company needs.
ViewCenter features include customizable permissions, support of all file types, detailed logs, keyword/content searching, revision control and automated retention and disposition processes. ICM's suite includes eForms portals, high-volume scanning modules, custom development, and a suite of supporting services. This gives companies all the tools they need to improve their business processes around the collection, maintenance, distribution, and retention of important documents and records. ViewCenter meets industry-specific security and regulatory compliance requirements.
API Access
Has API
No
API Access
Has API
No
Integrations
Adobe Acrobat Sign
No
Amazon Web Services (AWS)
No
Jotform
No
Microsoft Azure
No
Microsoft Dynamics 365
No
Salesforce
No
Integrations
Adobe Acrobat Sign
Yes
Amazon Web Services (AWS)
Yes
Jotform
Yes
Microsoft Azure
Yes
Microsoft Dynamics 365
Yes
Salesforce
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$36.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Rocket Software
Founded
1990
Country
United States
Website
www.rocketsoftware.com/en-us/products/cypress
Vendor Details
Company Name
ICM Document Solutions
Founded
1988
Country
United States
Website
www.icmdocs.com
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Document Management
Access Controls
No
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
No
Document Indexing
No
Document Retention
Yes
Electronic Signature
No
Email Management
No
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
No
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
No
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
No
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
No
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
No
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
No
Document Capture
No
Document Conversion
Yes
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
Yes
Email Management
No
File Recovery
Yes
File Type Conversion
Yes
Forms Management
Yes
Full Text Search
Yes
Offline Access
No
Optical Character Recognition
Yes
Print Management
No
Version Control
Yes
