Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Integrate a chat feature into your application effortlessly by utilizing just a few lines of code from our extensive library of SDKs designed for both web and mobile platforms. With a single line of code, you can establish a secure connection to our services, allowing you to create UI components tailored to your specific needs. We've handled the complex aspects of development so that you can focus on bringing your vision to life. Robin’s Chat SDKs are not only ready to use but are also secure and scalable to accommodate your growing user base. Our platform is engineered with scalability in mind, ensuring that you can craft the chat experience you’ve always envisioned. Provide an engaging chat interface that will delight your customers, backed by robust security measures, including 256-bit AES encryption at rest and TLS 1.2 for data in transit. With Robin Chat, you receive a comprehensive toolkit that includes every necessary page, component, and interaction. This means you can integrate Robin into any application quickly and efficiently. The process is straightforward—build a dependable and functional chat experience in your mobile or web app today, and effortlessly incorporate direct messaging capabilities into your product. Embrace the opportunity to elevate your user engagement through seamless communication.

Description

Robin by Atera is an autonomous IT support solution that helps organizations resolve device and cloud-related issues automatically. The system functions as an AI-powered IT agent capable of handling support requests from employees across communication channels such as Slack, Microsoft Teams, email, and service portals. Robin analyzes incoming requests, verifies user identity through integrations with systems like Okta, Azure AD, or Google Workspace, and collects the necessary technical data to diagnose the issue. The platform can perform actions directly on endpoints, including installing applications, restarting devices, managing updates, resolving network issues, and troubleshooting system performance problems. Robin is designed to take full ownership of support incidents, investigating the problem, applying approved fixes, confirming resolution, and closing the ticket. The system continuously learns from previous incidents and outcomes, improving its ability to resolve future issues automatically. Through integrations with IT service management platforms and internal tools, Robin can execute workflows securely across an organization’s technology stack. By automating common IT support tasks, Robin helps reduce ticket backlogs, improve employee productivity, and minimize the need for additional IT staff.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Atera No 
Azure-AD-External-Identities No 
Google Drive No 
Indent Yes 
Microsoft 365 No 
Microsoft Entra ID No 
Microsoft SharePoint No 
Microsoft Teams No 
Okta No 
Salesforce No 
ServiceNow Customer Service Management No 
Slack No 
TeamViewer No 
WhatsApp Yes 

Integrations

Atera Yes 
Azure-AD-External-Identities Yes 
Google Drive Yes 
Indent No 
Microsoft 365 Yes 
Microsoft Entra ID Yes 
Microsoft SharePoint Yes 
Microsoft Teams Yes 
Okta Yes 
Salesforce Yes 
ServiceNow Customer Service Management Yes 
Slack Yes 
TeamViewer Yes 
WhatsApp No 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Robin

Country

United States

Website

robinapp.co

Vendor Details

Company Name

Atera

Founded

2012

Country

United States

Website

www.atera.com/ai/robin/

Product Features

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting Yes 
License Management No 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Alternatives

Alternatives

MirrorFly Reviews

MirrorFly

CONTUS TECH