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Description

Upfront collection and cost estimates for patients. Instantly understand patient responsibility with automatic eligibility verification and benefit verification checks. Your practice data provides hyper-accurate estimates, which can lead to better care and a healthier company. Send estimates via email or text conforming to HIPAA. It's time for 2020 to be treated like 2020. Mobile patient payments upfront can help you collect more than ever. Reduce patient AR by getting rid of the write-offs

Description

VoiceCare AI is an advanced platform that revolutionizes the healthcare revenue cycle management (RCM) by fully automating processes from patient intake through to claims management, utilizing various channels such as voice, SMS, web chat, and traditional systems, all seamlessly integrated with electronic health records (EHR). The system features an AI agent named Joy, who effectively manages tasks like benefit verification, prior authorization, and claims as well as denials processing, by communicating directly with patients and payers while autonomously navigating payer portals. Designed specifically for a range of healthcare providers including specialist medical practices, dental groups, revenue cycle management firms, integrated delivery networks (IDNs), and health systems, the platform ensures that every action taken by its agents is meticulously logged, audit-ready, and transparent, while also providing a human oversight mechanism for more complex clinical scenarios. In addition to its robust functionality, VoiceCare AI adheres to strict HIPAA regulations and holds SOC 2 Type II certification, ensuring that it meets high standards of privacy and security. This commitment to compliance and operational excellence positions VoiceCare AI as a reliable solution for enhancing the efficiency of healthcare financial processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$30000
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Rivet Health

Founded

2018

Country

United States

Website

rivethealth.com

Vendor Details

Company Name

VoiceCare AI

Country

United States

Website

voicecare.ai/

Product Features

Billing and Invoicing

Billing Portal No 
Contact Database No 
Contingency Billing No 
Customer Portal No 
Customizable Invoices Yes 
Dunning Management No 
Hourly Billing No 
Invoice History No 
Mobile Payments Yes 
Multi-Currency No 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator No 

Medical Billing

Claims Processing No 
Claims Scrubbing Yes 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard Yes 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks Yes 
Practice Management No 
Quotes/Estimates Yes 
Remittance Advice No 

Medical Practice Management

Claims Management No 
E-Prescribing No 
EMR / EHR No 
HIPAA Compliant Yes 
Insurance Eligibility Verification Yes 
Inventory Management No 
Multi-Office Yes 
Multi-Physician Yes 
Patient Billing No 
Patient Portal No 
Patient Records No 
Patient Registration No 
Patient Scheduling No 
Physician Scheduling No 

Patient Case Management

Activity Tracking No 
Assessment Notes No 
Billing & Invoicing Yes 
Calendar Management No 
Candidate Identification No 
Case List Management No 
Eligibility Verification Yes 
HIPAA Compliant Yes 
Medical History Records No 
Patient Records No 
Referral Management No 
Treatment Planning No 

Patient Portal

Appointment Confirmations No 
Appointment Scheduling No 
Bill Payment Yes 
Care Plans No 
Care Summaries No 
EHR-Agnostic Yes 
Health Record Access No 
Intake Forms No 
Lab Results No 
Prescription Renewals No 
Secure Messaging Yes 
Video Consultations No 

Product Features

Revenue Cycle Management

Accounts Receivable No 
Claims Management No 
Collections Management No 
EHR/EMR Integration No 
For Healthcare No 
ICD-10 Compliance No 
Insurance Verification No 
Medical Billing No 
Patient Portal No 
Patient Registration No 
Patient Scheduling No 
Payment Processing No 

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