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Description
RiverMeadow offers an extensive array of Multi-Cloud Migration Services and product capabilities designed to significantly lower the time, expenses, and risks involved in transitioning physical, virtual, and cloud workloads to and from public or private clouds. With services ranging from initial Discovery and Assessment to the execution and automation of Cloud Migration, RiverMeadow streamlines your cloud transition while minimizing disruption to your daily activities, ensuring a successful migration no matter the scale or complexity involved. The team at RiverMeadow consists of skilled Cloud Migration Specialists who are wholly dedicated to facilitating your success. Our well-established migration methodology has been validated through hundreds of successful projects, providing assurance that your needs will be met effectively. From the initial stages of discovery and assessment through to migration and validation, RiverMeadow mitigates risks with our adaptable, fixed-price model. Additionally, our extensive expertise helps you sidestep many of the typical pitfalls encountered during cloud migrations, ultimately resulting in substantial savings in both time and finances. With a commitment to excellence, RiverMeadow empowers organizations to embrace cloud technology confidently and efficiently.
Description
Identify which support tickets need urgent attention, streamline your service teams, and prioritize customer satisfaction. Y Meadows efficiently compiles data from various platforms, removing the necessity for service representatives to switch between different systems. Allow Y Meadows to handle straightforward tickets, giving you the freedom to concentrate on the more intricate ones. Train machine learning algorithms to not only interpret messages but to grasp their contextual meaning by employing your specific terminology through customized "Labeling." Y Meadows AI seamlessly integrates with both your internal systems and any existing ticketing platforms. Utilize artificial intelligence to define the precise workflow for specific ticket types, employing branching logic to execute either simple or complex tasks across multiple systems. Additionally, monitor automation processes with human oversight, especially for tickets that demand complete accuracy, ensuring a higher standard of service. This approach not only enhances efficiency but also builds stronger relationships with customers by addressing their needs effectively.
API Access
Has API
API Access
Has API
Integrations
Alibaba Cloud
Amazon Web Services (AWS)
Google Cloud Platform
Google Cloud VMware Engine
IBM Cloud
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
Salesforce
Snow Commander
Integrations
Alibaba Cloud
Amazon Web Services (AWS)
Google Cloud Platform
Google Cloud VMware Engine
IBM Cloud
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
Salesforce
Snow Commander
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$995 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
RiverMeadow
Founded
2009
Country
United States
Website
www.rivermeadow.com
Vendor Details
Company Name
Y Meadows
Founded
2020
Country
United States
Website
ymeadows.com
Product Features
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
