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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Easily import data from CSV text files and Excel spreadsheets without the hassle of re-entering your information. If your software can export data, it can also be imported seamlessly. You have the flexibility to input details about your customers, products, and sales. Additionally, this system integrates with other River Cities Software packages, eliminating the need for imports if you are utilizing their accounting or service solutions. Point calculations can vary depending on the category of items sold; for instance, different calculations can apply based on the purchase location, whether the item was refurbished, or the type of business like a restaurant versus a bar. Points can be derived from various metrics, including sales figures, costs, and profits, meaning that awarding points based on profit could result in higher rewards for items that generate more profit. Moreover, distinct point calculations are available for service calls, allowing service contracts to employ unique calculations for both base charges and additional per-page fees, thereby customizing the rewards system further. This adaptability ensures that every aspect of your sales and service processes can be fine-tuned to meet your specific business needs.

Description

SmartLoyalty, developed by BPC Banking Technologies, serves as a comprehensive management solution for loyalty and reward programs, allowing users to swiftly design and oversee cutting-edge loyalty initiatives. This platform is specifically crafted to facilitate the quick establishment of intricate programs for both issuers and acquirers. Users can effortlessly implement loyalty schemes aimed at enhancing customer retention and driving purchasing actions. The system calculates points through a variety of factors such as customer demographics, transaction methods, merchant categories, transaction types, and even specific times during the day. As mobile payment usage continues to rise and e-wallets capture a larger segment of the market, the significance of loyalty programs becomes increasingly vital. Unlike previous practices where card issuers relied on the physical aesthetics of plastic cards to foster brand loyalty, the advent of electronic cards eliminates this approach, necessitating new strategies to engage customers. Consequently, businesses must adapt to this evolving landscape by innovating their loyalty offerings to remain competitive.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

HPE Consumption Analytics No 

Integrations

HPE Consumption Analytics Yes 

Pricing Details

$50 per user per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

River Cities Software

Founded

1983

Country

United States

Website

www.river-cities.com

Vendor Details

Company Name

BPC Group

Founded

1995

Country

Switzerland

Website

www.bpcbt.com/smartvista-solutions/loyalty-card-programs

Product Features

Customer Loyalty

CRM Yes 
Corporate Memberships No 
Customer Activity Tracking Yes 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal Yes 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking Yes 
Rewards Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management Yes 
Gift Card System No 
Loyalty Card System Yes 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management Yes 

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