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Description
Easily import data from CSV text files and Excel spreadsheets without the hassle of re-entering your information. If your software can export data, it can also be imported seamlessly. You have the flexibility to input details about your customers, products, and sales. Additionally, this system integrates with other River Cities Software packages, eliminating the need for imports if you are utilizing their accounting or service solutions. Point calculations can vary depending on the category of items sold; for instance, different calculations can apply based on the purchase location, whether the item was refurbished, or the type of business like a restaurant versus a bar. Points can be derived from various metrics, including sales figures, costs, and profits, meaning that awarding points based on profit could result in higher rewards for items that generate more profit. Moreover, distinct point calculations are available for service calls, allowing service contracts to employ unique calculations for both base charges and additional per-page fees, thereby customizing the rewards system further. This adaptability ensures that every aspect of your sales and service processes can be fine-tuned to meet your specific business needs.
Description
SmartLoyalty, developed by BPC Banking Technologies, serves as a comprehensive management solution for loyalty and reward programs, allowing users to swiftly design and oversee cutting-edge loyalty initiatives. This platform is specifically crafted to facilitate the quick establishment of intricate programs for both issuers and acquirers. Users can effortlessly implement loyalty schemes aimed at enhancing customer retention and driving purchasing actions. The system calculates points through a variety of factors such as customer demographics, transaction methods, merchant categories, transaction types, and even specific times during the day. As mobile payment usage continues to rise and e-wallets capture a larger segment of the market, the significance of loyalty programs becomes increasingly vital. Unlike previous practices where card issuers relied on the physical aesthetics of plastic cards to foster brand loyalty, the advent of electronic cards eliminates this approach, necessitating new strategies to engage customers. Consequently, businesses must adapt to this evolving landscape by innovating their loyalty offerings to remain competitive.
API Access
Has API
No
API Access
Has API
No
Integrations
HPE Consumption Analytics
No
Pricing Details
$50 per user per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
River Cities Software
Founded
1983
Country
United States
Website
www.river-cities.com
Vendor Details
Company Name
BPC Group
Founded
1995
Country
Switzerland
Website
www.bpcbt.com/smartvista-solutions/loyalty-card-programs
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
Yes
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
Yes
Rewards Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes