Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
Boost your star ratings across prominent review platforms by soliciting feedback exclusively from satisfied customers, while encouraging others to provide their thoughts privately. By automatically sending follow-up communications via email or SMS to those who have not replied to your initial request, you can double the number of reviews you receive. Simply input a customer's name along with their email or SMS number and hit “Send”—it’s as simple as that. This streamlined process is designed for maximum efficiency. Elevate your presence on Google, Facebook, Yelp, Zillow, TripAdvisor, and any other review sites that hold significance for your business. Empower your employees to solicit ratings from every customer without granting them unrestricted access. You can gather reviews for multiple locations effortlessly, ensuring that your review marketing remains quick, straightforward, and effective. Additionally, you'll gain invaluable customer insights to continually enhance your business operations. Our system is designed to be user-friendly, swift, and highly beneficial for your growth.
Description
Customers can be turned into marketing machines. Get more 5-star reviews, be found in local searches, get more customers, and engage customers. Transform your emails and texts into reliable reviews. Improve customer service by learning how customers feel. New reviews can lead to higher search rankings and more customers coming to your door. Customers will become raving fans. Chat with them, solicit feedback and get reviews in one place. Swell is the top platform for local business growth.
API Access
Has API
No
API Access
Has API
No
Integrations
CareStack
No
DentiMax
No
Denticon
No
Facebook
No
Fusion
No
Hemi
No
Judge.me
No
Kasper
No
Lyftrondata
No
Modento
No
Integrations
CareStack
Yes
DentiMax
Yes
Denticon
Yes
Facebook
Yes
Fusion
Yes
Hemi
Yes
Judge.me
Yes
Kasper
Yes
Lyftrondata
Yes
Modento
Yes
Pricing Details
$20 per month
Free Trial
Yes
Free Version
No
Pricing Details
No Start Up Fees.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Rising Star Reviews
Founded
2017
Country
United States
Website
risingstarreviews.com
Vendor Details
Company Name
Swell CX
Founded
2016
Country
United States
Website
www.swellcx.com
Product Features
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
Yes
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Product Features
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
No
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
Yes
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
No
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
No
White Label
No