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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

RinkWare is a cloud-based SaaS platform designed for roller skating rinks, ice rinks, and family entertainment centers. Its modular architecture lets operators choose individual solutions or connect them as a complete venue management ecosystem. RinkWare includes online party booking, party operations, POS, digital waivers, online ticketing, customer portals, website management, CRM, loyalty, reporting, employee management, rentals, and multi-location administration. Connected modules help eliminate duplicate data and disconnected systems while supporting both online customer interactions and day-to-day venue operations. RinkWare can support a single independent rink or organizations operating multiple locations, while its a la carte approach means venues aren't required to replace every existing system at once. RinkWare has been serving the roller skating industry since 2006.

Description

VenueSumo is a comprehensive cloud-based platform tailored for managing venues specifically in the leisure, attractions, and family entertainment sectors. It streamlines online ticket sales and reservations, allowing guests to conveniently book and pay for various services, such as group events and parties, directly through your website, while also featuring a fully integrated point-of-sale system for transactions conducted on-site. Beyond ticketing, the platform offers management tools for memberships and vouchers, real-time inventory and stock tracking that updates automatically with each sale, as well as customer relationship management (CRM) tools for effective guest communication and relationship handling, alongside digital check-in and waiver functionalities. Furthermore, it boasts features such as QR-code ordering to enhance service speed and increase customer spending, support for multiple venues, robust API integrations, incident reporting, guest feedback collection, and analytical dashboards to keep track of performance metrics. Users can also benefit from the extensive customization options available, allowing them to create branded ticket packages and workflows that fit their specific venue needs, ensuring both online and offline experiences are tailored to their audience. This extensive feature set makes VenueSumo a valuable asset for any venue looking to elevate its management capabilities and enhance guest satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Stripe Yes 
Afterpay No 
BridgePay No 
Campaign Monitor No 
Factor4 No 
HubSpot CRM No 
Klaviyo No 
Patch Retention No 
PayU No 
Rezdy No 
SMSGlobal No 
Swagger No 
Trip.com No 
Tyro EFTPOS No 
Windcave No 
Xero No 
Zonka Feedback No 
me&u No 

Integrations

Stripe Yes 
Afterpay Yes 
BridgePay Yes 
Campaign Monitor Yes 
Factor4 Yes 
HubSpot CRM Yes 
Klaviyo Yes 
Patch Retention Yes 
PayU Yes 
Rezdy Yes 
SMSGlobal Yes 
Swagger Yes 
Trip.com Yes 
Tyro EFTPOS Yes 
Windcave Yes 
Xero Yes 
Zonka Feedback Yes 
me&u Yes 

Pricing Details

$0 per month
RinkWare offers flexible, a la carte pricing so venues can use only the solutions they need. Online Party Booking is available with a $0 monthly software fee and a $4.95 service fee per completed booking. Additional RinkWare modules and platform plans are available based on the venue's needs. Qualifying promotional customers may also unlock Online Waivers and Online Tickets with no monthly software fee. No long-term contracts. Contact RinkWare for current pricing and promotional qualification details.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RinkWare

Founded

2006

Country

United States

Website

rinkware.com

Vendor Details

Company Name

VenueSumo

Country

Australia

Website

venuesumo.com

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management Yes 
Event Management Yes 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management Yes 
Resource Booking No 
Sales Management No 
Staff Management No 

Product Features

Venue Management

Attendee Management No 
Billing & Invoicing No 
Contract Management No 
Customer Management No 
Event Management No 
Food & Beverage Management No 
Multi-Facility No 
Reservations Management No 
Resource Booking No 
Sales Management No 
Staff Management No 

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