Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Send faxes online anytime and from any location using any device. Whether you're finalizing a real estate transaction on the go or signing a purchase order from the airport, the process is seamless and convenient. Utilizing software-based online faxing eliminates the need for old-fashioned hardware and the hassles associated with traditional phone line faxing. You can effortlessly oversee both incoming and outgoing faxes online, leading to significant cost savings. To create a new fax, simply use the RingCentral app, either on mobile or desktop, where you can input the recipient's fax number, add a message, and attach files from platforms like DropBox, Box, Google Drive, or any Microsoft Office® application. Alternatively, you have the option to send faxes via email by addressing them to the recipient's fax number @rcfax.com; the email content and attached documents will be converted into the fax pages. RingCentral can assign you a new fax number, or you can retain your existing one. Incoming faxes will arrive in your inbox as email attachments, giving you the flexibility to forward, file, or print them as needed. This modern approach to faxing ensures that you stay connected and efficient, no matter where you are.
Description
RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.
API Access
Has API
No
API Access
Has API
No
Integrations
Campaign Monitor
Yes
CredentialingSpectrum
Yes
Wufoo
Yes
Zapier
Yes
Aquera
No
BI Book
No
CROSS-CRM
No
CloudEagle.ai
No
Dynamics Telephony
No
Envoy
No
Integrations
Campaign Monitor
Yes
CredentialingSpectrum
Yes
Wufoo
Yes
Zapier
Yes
Aquera
Yes
BI Book
Yes
CROSS-CRM
Yes
CloudEagle.ai
Yes
Dynamics Telephony
Yes
Envoy
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
RingCentral
Founded
1999
Country
United States
Website
www.ringcentral.com/plansandpricing/ringcentralfax.html
Vendor Details
Company Name
RingCentral
Founded
2003
Country
United States
Website
www.ringcentral.com
Product Features
Online Fax
Alerts / Notifications
Yes
Cloud Storage
Yes
Electronic Signature
Yes
Fax via Email
Yes
HIPAA Compliant
No
Large File Support
Yes
Local Phone Numbers
Yes
Mobile Access
Yes
Toll Free Numbers
Yes
Product Features
Call Center
Blended Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
Yes
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
IVR
Call Center
No
Call Logging
No
Call Recording
No
Call Routing
No
Multiple Scripts
No
Phone Key Input
No
Survey Management
No
Text to Speech
No
Voice Customization
No
Voice Mail
No
Unified Communications
Audio / Video Conferencing
No
Calendar Management
No
Call Recording
No
Call Routing
No
Chat / Messaging
No
Fax Management
No
File Sharing
No
Mobile Access
No
Multi-User Collaboration
No
Voice Mail
No