Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Send faxes online anytime and from any location using any device. Whether you're finalizing a real estate transaction on the go or signing a purchase order from the airport, the process is seamless and convenient. Utilizing software-based online faxing eliminates the need for old-fashioned hardware and the hassles associated with traditional phone line faxing. You can effortlessly oversee both incoming and outgoing faxes online, leading to significant cost savings. To create a new fax, simply use the RingCentral app, either on mobile or desktop, where you can input the recipient's fax number, add a message, and attach files from platforms like DropBox, Box, Google Drive, or any Microsoft Office® application. Alternatively, you have the option to send faxes via email by addressing them to the recipient's fax number @rcfax.com; the email content and attached documents will be converted into the fax pages. RingCentral can assign you a new fax number, or you can retain your existing one. Incoming faxes will arrive in your inbox as email attachments, giving you the flexibility to forward, file, or print them as needed. This modern approach to faxing ensures that you stay connected and efficient, no matter where you are.

Description

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Campaign Monitor Yes 
CredentialingSpectrum Yes 
Wufoo Yes 
Zapier Yes 
Agile CRM No 
Assembly Neos No 
Balto No 
Box No 
ClicData No 
Console Connect No 
Gong No 
HappyFox No 
Kommo No 
Liine No 
Mailchimp No 
Microsoft Teams No 
OD Online No 
Pipedrive No 
TE Recruit No 
Trello No 

Integrations

Campaign Monitor Yes 
CredentialingSpectrum Yes 
Wufoo Yes 
Zapier Yes 
Agile CRM Yes 
Assembly Neos Yes 
Balto Yes 
Box Yes 
ClicData Yes 
Console Connect Yes 
Gong Yes 
HappyFox Yes 
Kommo Yes 
Liine Yes 
Mailchimp Yes 
Microsoft Teams Yes 
OD Online Yes 
Pipedrive Yes 
TE Recruit Yes 
Trello Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

RingCentral

Founded

1999

Country

United States

Website

www.ringcentral.com/plansandpricing/ringcentralfax.html

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Product Features

Online Fax

Alerts / Notifications Yes 
Cloud Storage Yes 
Electronic Signature Yes 
Fax via Email Yes 
HIPAA Compliant No 
Large File Support Yes 
Local Phone Numbers Yes 
Mobile Access Yes 
Toll Free Numbers Yes 

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer Yes 
Progressive Dialer Yes 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Customer Experience

Action Management No 
Analytics No 
Customer Segmentation No 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management No 
Call Recording No 
Call Routing No 
Chat / Messaging No 
Fax Management No 
File Sharing No 
Mobile Access No 
Multi-User Collaboration No 
Voice Mail No 

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