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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Send faxes online anytime and from any location using any device. Whether you're finalizing a real estate transaction on the go or signing a purchase order from the airport, the process is seamless and convenient. Utilizing software-based online faxing eliminates the need for old-fashioned hardware and the hassles associated with traditional phone line faxing. You can effortlessly oversee both incoming and outgoing faxes online, leading to significant cost savings. To create a new fax, simply use the RingCentral app, either on mobile or desktop, where you can input the recipient's fax number, add a message, and attach files from platforms like DropBox, Box, Google Drive, or any Microsoft Office® application. Alternatively, you have the option to send faxes via email by addressing them to the recipient's fax number @rcfax.com; the email content and attached documents will be converted into the fax pages. RingCentral can assign you a new fax number, or you can retain your existing one. Incoming faxes will arrive in your inbox as email attachments, giving you the flexibility to forward, file, or print them as needed. This modern approach to faxing ensures that you stay connected and efficient, no matter where you are.

Description

RingCentral's RingCX is an advanced contact center solution that leverages artificial intelligence to optimize customer support and improve communication. By unifying voice, video, and more than 20 digital channels on a single platform, it allows agents to connect with customers using their preferred modes of communication. The integration of RingSense AI enhances the experience by providing immediate insights, automating various tasks, and supporting agents throughout the customer journey, thereby boosting agent efficiency and overall customer satisfaction. With its intuitive interface and easy setup, businesses can quickly adopt RingCX, often within just a few days. The service is competitively priced, starting at $65 per user each month, which encompasses unlimited calling and access to essential contact center functionalities. Additionally, this solution is designed to scale with business growth, making it a flexible choice for companies of all sizes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

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Integrations

Campaign Monitor
CredentialingSpectrum
Wufoo
Zapier
1CRM
Box
Captain Compliance
DVSAnalytics
HubSpot CRM
JobTread
Keragon
Left Main
Microsoft 365
New Relic
Operata
Oracle CRM On Demand
Salesforce
Skype
Solvemate
VipeCloud

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

RingCentral

Founded

1999

Country

United States

Website

www.ringcentral.com/plansandpricing/ringcentralfax.html

Vendor Details

Company Name

RingCentral

Founded

2003

Country

United States

Website

www.ringcentral.com

Product Features

Online Fax

Alerts / Notifications
Cloud Storage
Electronic Signature
Fax via Email
HIPAA Compliant
Large File Support
Local Phone Numbers
Mobile Access
Toll Free Numbers

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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