Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Ride Express allows you to oversee every facet of Community Transportation, from handling reservations to generating reports and managing vehicle upkeep. Specifically tailored for small to medium-sized providers offering van, bus, or volunteer driver services, Ride Express enhances operational efficiency. By exploring this website, you can discover how Ride Express simplifies tasks for both you and your transportation clientele. Features include calendar-assisted date entry, one-click address selection, automatic formatting for return trips, creation of standing orders for rides, and the ability to set up pending rides when pick-up details are unclear, as well as Will Call notifications for riders regarding cancellations. Take the Tour to uncover the key features of Ride Express, all while appreciating the user-friendly screen layouts that are ideal for busy dispatchers. Additionally, you can assign multiple payment sources, including third-party options based on ride types, while fares and payment cards are easily managed, ensuring that total ride costs and remaining balances are automatically calculated for seamless operations. This comprehensive platform ultimately aims to streamline your transportation management experience.

Description

Enhance the rider experience by utilizing top-tier real-time passenger information along with groundbreaking prediction algorithms. Improve punctuality and adherence to schedules by making real-time modifications for your operators while providing historical insights for the operations team. Use user-friendly data visualizations to plan and assess service changes based on an extensive collection of billions of historical data points. Regardless of the time or nature of the inquiry, your customer service representatives can promptly address any questions riders may have regarding your transportation system. Determine which routes, trips, stops, and segments significantly affect your overall punctuality. Analyze actual vehicle speeds, run-times, and stop dwell times to discover immediate opportunities for enhancing the efficiency of your schedule. Differentiate between operational and scheduling issues using clear graphs that illustrate run-times and operator performance metrics, which can lead to more informed decision-making. Ultimately, this data-driven approach will empower your team to optimize service delivery and elevate rider satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$3495.00/one-time
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Stillwater Express Solutions

Founded

1999

Country

United States

Website

www.stillwaterexpress.com/rideexpress.html

Vendor Details

Company Name

Swiftly

Founded

2014

Country

United States

Website

www.goswift.ly/

Product Features

Public Transportation

Billing & Invoicing Yes 
Dispatch Management Yes 
Driver Data Yes 
Driver Logs Yes 
Fixed Route Management No 
Mileage Tracking Yes 
Multiple Route Support Yes 
Paratransit Management Yes 
Routing Yes 
Scheduling Yes 

Product Features

Fleet Management

Dispatch Management Yes 
Employee Management No 
Fuel Management No 
GPS Tracking No 
Incident Reporting No 
Inspection Management No 
Inventory Management No 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management No 

Public Transportation

Billing & Invoicing No 
Dispatch Management Yes 
Driver Data No 
Driver Logs No 
Fixed Route Management Yes 
Mileage Tracking No 
Multiple Route Support Yes 
Paratransit Management No 
Routing Yes 
Scheduling No 

Alternatives

Easy Rides Reviews

Easy Rides

Mobilitat

Alternatives

OnDemand Reviews

OnDemand

TransLoc
TranWare Reviews

TranWare

Universal TranWare