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features
design
support

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Description

Ricochet is an all-in-one retail and consignment management platform designed to streamline operations for store owners. It is built specifically for consignment, resale, and vendor-based businesses, offering features that address their unique workflows. The platform includes a versatile point-of-sale system that supports transactions on PC, Mac, and iPad devices. Inventory management tools help store owners track products, consignors, and stock levels with ease. Ricochet also provides detailed reporting and account management features, giving businesses better insights into performance. Integrated payment processing through Ricochet Pay™ ensures smooth and secure transactions, including ACH payouts to consignors. The platform supports eCommerce growth by allowing users to build online stores or integrate with Shopify. Flexible hardware compatibility allows businesses to customize their setup based on their operational needs. With straightforward pricing and no complicated tiers, Ricochet is designed to be accessible and transparent. Overall, it helps store owners manage their operations more efficiently while focusing on growth and customer satisfaction.

Description

We can have you selling online in a flash. Our effortless integration between your physical store and online platform will remove the hassle of duplicate data entry and inconsistencies. Think of us as your comprehensive retail solutions provider. We offer everything from software and websites to hardware and consumables, ensuring that all components work harmoniously from the outset. Our expertise extends to data conversion and staff retraining, allowing you to keep your store operational without interruption. With our friendly experts available for 7-day local phone support, you can rest assured that we’ll go above and beyond to ensure your operations run smoothly. Additionally, customer special orders refer to the unique products your clients want to purchase, which aren’t currently in stock and need to be specially ordered for them. Once considered a standard practice in retail, special ordering is now an essential service that enhances customer satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
QuickBooks Online Yes 

Integrations

Mailchimp No 
QuickBooks Online No 

Pricing Details

$199/month
Free Trial Yes 
Free Version No 

Pricing Details

$300 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ricochet

Founded

2012

Country

United States

Website

www.ricoconsign.com

Vendor Details

Company Name

Univex Electronics

Founded

1979

Country

Australia

Website

www.univex.com

Product Features

Consignment

Consignor Management Yes 
Customer Database Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Point of Sale (POS) Yes 
Pricing Optimization No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

eCommerce

CRM Yes 
Catalog Management No 
Channel Management Yes 
Customer Accounts No 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program No 
Mobile Access No 
Multi-Store Management Yes 
Order Management No 
Product Configurator No 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart No 
Templates Yes 

Point of Sale

Barcode Scanning Yes 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles Yes 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management Yes 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management No 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management No 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce Yes 

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