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features
design
support

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Write a Review

Description

Ricochet is an all-in-one retail and consignment management platform designed to streamline operations for store owners. It is built specifically for consignment, resale, and vendor-based businesses, offering features that address their unique workflows. The platform includes a versatile point-of-sale system that supports transactions on PC, Mac, and iPad devices. Inventory management tools help store owners track products, consignors, and stock levels with ease. Ricochet also provides detailed reporting and account management features, giving businesses better insights into performance. Integrated payment processing through Ricochet Pay™ ensures smooth and secure transactions, including ACH payouts to consignors. The platform supports eCommerce growth by allowing users to build online stores or integrate with Shopify. Flexible hardware compatibility allows businesses to customize their setup based on their operational needs. With straightforward pricing and no complicated tiers, Ricochet is designed to be accessible and transparent. Overall, it helps store owners manage their operations more efficiently while focusing on growth and customer satisfaction.

Description

The Swan Retail System (SRS) serves as a comprehensive, omnichannel retail management tool that encompasses customer orders, inventory oversight, accounting, merchandising, supply chain logistics, and ecommerce functionalities all within a unified interface. It accommodates various stock categories, including units, financial items, catalogs, kits, and non-stock items, while offering real-time inventory updates across both physical and online platforms, complete with notifications for restocking needs. Furthermore, it oversees the entire purchasing and logistics process, covering everything from purchase orders and supplier coordination to container tracking, warehousing, and final delivery. This system seamlessly integrates with electronic point of sale (EPOS), customer loyalty programs, ecommerce platforms like WooCommerce and Shopify, as well as CRM and accounting software, allowing for a single database and centralized administration for both online and brick-and-mortar retail environments. Tailored for diverse retail sectors such as furniture, home goods, garden centers, department stores, and specialty shops, it also accommodates various customer account types, including trade, staff, and store cards. With its extensive features, SRS aims to streamline operations and enhance customer experiences across all retail channels.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Fetchify No 
Maxoptra No 
Omnisend No 
QuickBooks Online Yes 
Sage 100 No 
Shopify No 
Visualsoft eCommerce No 
WooCommerce No 
ZeroBounce No 

Integrations

Mailchimp Yes 
Fetchify Yes 
Maxoptra Yes 
Omnisend Yes 
QuickBooks Online No 
Sage 100 Yes 
Shopify Yes 
Visualsoft eCommerce Yes 
WooCommerce Yes 
ZeroBounce Yes 

Pricing Details

$199/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Ricochet

Founded

2012

Country

United States

Website

www.ricoconsign.com

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/swan-retail-system/

Product Features

Consignment

Consignor Management Yes 
Customer Database Yes 
Employee Management Yes 
Inventory Management Yes 
Loyalty Program Yes 
Point of Sale (POS) Yes 
Pricing Optimization No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

Retail POS Systems

Barcode Scanning No 
Commission Management No 
Discount Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program Support No 
Pricing Management No 
Returns Tracking No 
Sales Tracking No 
Touch Screen No 
eCommerce No 

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