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Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

RichCall allows you to sell and support remotely, providing your customers with a one touch live support option. RichCall is integrated into your website, kiosk, or moile app. It allows customers to establish an interactive, video-enabled, fully interactive session with a remote expert. This includes co-browsing and app sharing. RichCall's most common use cases are: Click-to call, click-to video and co-browsing are all options for your customers Click-to-call and co-browsing to get customer support Start a co-browsing session while you are on the move Mobile camera sharing for support and sales: - Video sales - An agent shows a product using the shared mobile camera Customer support - A customer shares his mobile camera in order to show the malfunctioning device Video and collaboration for kiosks Remote expert assistance with HD video, scanner, and printer Live video-assistance for existing self-service or support kiosks

Description

iTouch kiosks represent a groundbreaking approach to self-service touchscreen applications that are easy to implement. At the core of the iTouch offerings is a robust and adaptable universal software that seamlessly integrates with a range of dependable hardware setups. Whether your goal is to grant focused access to your website and other resources or to present various payment methods for online shopping, donations, or other self-directed services, iTouch interactive solutions are versatile and effective tools that can attract users across all demographics. Additionally, the user-friendly online content management system provided by inLighten allows clients to design and schedule impactful digital signage content to display during periods when the kiosk is idle. The iTouch product line not only features several standard hardware configurations but also offers the flexibility to incorporate the iTouch-X Server, enabling the creation of custom kiosks tailored for any unique self-service requirement. This adaptability ensures that businesses can meet diverse customer needs while optimizing user engagement and satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$192 / month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Aurus

Founded

2009

Country

Russian Federation

Website

richcall.io

Vendor Details

Company Name

inLighten

Founded

1989

Country

United States

Website

www.inlighten.net

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Kiosk

Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access

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