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Description
Most of a customer support representative's time is consumed by handling inquiries related to returns. By enabling customers to self-serve, you can provide a remarkable experience. Highlighting a straightforward returns process is the most effective way to turn more visitors into buyers and boost your average order value. With our expertise gained from working with Shopify Plus merchants, we position ourselves as your reliable ally in managing Shopify returns and expanding your brand on a global scale. Partnering with us means you can focus on growth while we streamline your return processes.
Description
configure8 is an internal developer portal that helps helps your developers move faster and build better software with self-serve access to the knowledge and functionality they need.
configure8 is built around a universal catalog that easily organizes all of the sociotechnical knowledge about your team and applications, services, environments, and resources. Customize the data model to integrate any tool and present custom views and calculations. Easy to set-up and maintain, and delivers value.
configure8 uses knowledge in the universal catalog to power Scorecards and Self-Serve Actions.
Scorecards by configure8 feature the largest library of pre-built checks and the ability to scorecard any custom data as well as create standards tripwires.
Self-Serve Actions feature dynamic forms that are contextually aware to minimize developer cognitive load for day 2 operations. We even offer starter templates + custom actions.
Deploy configure8 on-premise or use our SaaS hosted version. We offer white glove support to ensure your success and high internal adoption rates.
API Access
Has API
No
API Access
Has API
Yes
Integrations
AWS CloudFormation
No
AWS Security Hub
No
Bitbucket
No
Crossplane
No
Datadog
No
Dynatrace
No
GitLab
No
Google Cloud Build
No
Grafana Cloud
No
Intercom
Yes
Integrations
AWS CloudFormation
Yes
AWS Security Hub
Yes
Bitbucket
Yes
Crossplane
Yes
Datadog
Yes
Dynatrace
Yes
GitLab
Yes
Google Cloud Build
Yes
Grafana Cloud
Yes
Intercom
No
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
$19/month per user
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Rich Returns
Website
www.richcommerce.co
Vendor Details
Company Name
configure8
Founded
2022
Country
United States
Website
www.configure8.io
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
ITSM
Asset Tracking
No
Availability Management
No
Change Management
No
Configuration Management
Yes
Contract/License Management
No
Dashboard
No
Incident Management
Yes
Problem Management
No
Project Management
No
Release & Deployment Management
Yes
Self Service Portal
Yes
