Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Most of a customer support representative's time is consumed by handling inquiries related to returns. By enabling customers to self-serve, you can provide a remarkable experience. Highlighting a straightforward returns process is the most effective way to turn more visitors into buyers and boost your average order value. With our expertise gained from working with Shopify Plus merchants, we position ourselves as your reliable ally in managing Shopify returns and expanding your brand on a global scale. Partnering with us means you can focus on growth while we streamline your return processes.
Description
Streamline the handling of your non-new returns and boost your revenue by initiating resale through The Arrive Platform. Our service takes care of your non-salable returns by assessing, refurbishing, grading, and managing the entire order fulfillment process. This ultimately aids in increasing your revenue, enhancing customer conversion rates, and establishing a sustainable resale channel. We collaborate with a network of secondary 3PLs that are prepared to receive, refurbish, grade, list, and fulfill your products efficiently. We also design a fully branded resale experience that is seamlessly integrated with your primary ecommerce site. Alongside this, you will have access to a dedicated success team focused on continually monitoring and facilitating the growth of your resale channel. Moreover, we provide you with both qualitative and quantitative insights that are essential for strategically scaling your resale operations, ensuring you stay ahead in a competitive market. This comprehensive approach not only maximizes revenue but also enhances customer loyalty and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
EasyPost
Yes
Intercom
Yes
ShipStation
Yes
Shopify
Yes
Shopify Plus
Yes
Two Boxes
No
Integrations
EasyPost
No
Intercom
No
ShipStation
No
Shopify
No
Shopify Plus
No
Two Boxes
Yes
Pricing Details
$19 per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Rich Returns
Website
www.richcommerce.co
Vendor Details
Company Name
Arrive Recommerce
Founded
2017
Country
United States
Website
thearriveplatform.com
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No